Windows 10: Audio got messed up by new 1909 update. Help?

So the recent Windows 10 1909 update kind of completely screwed over my audio and it's extremely frustrating trying to find a solution for it for the last several hours.

I have a G1 Sniper 2 motherboard with a Creative SB X-Fi MB2 soundcard in it. I've attached pictures of the new audio devices shown on the sound settings, and when I install the drivers found in the G1 Sniper 2 support page for the soundcard, these error messages appear.

I've looked through so many boards showing so many solutions that didn't work for me and I'm getting desperate so I'm reaching out of help in here. Please, does anyone have a solution for me?

https://imgur.com/udPNSBh

https://imgur.com/WQkDx2o

https://imgur.com/y7M8fgw

submitted by /u/EuphoriaCC
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:)

 

Windows 10 update messed up audio

Hello,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. What is the make and model of the computer?
2. Which update was installed? Can you help us with the update details?

I suggest you to try the troubleshooting steps listed in the articles below:

• https://support.microsoft.com/en-us/help/4026994/windows-10-fix-sound-problems
• Windows 10 - Audio Troubleshooting Tips
  

Additional Information: If the issue persists, update the audio drivers from manufacturer's website.

Mala S

Microsoft Community - Moderator

 

Windows 10 update messed with my audio

Hi,



Thank you for writing to Microsoft Community Forums.



To have better clarity on the issue, answer the below listed questions and get back to us.

1. What is the make and model number of your computer?
   
2. Which update did you install prior to this issue?
   
3. Are you seeing the Sound icon in the Taskbar?
   
4. Are you seeing the Audio Drivers in the Device Manager?
   

Method 1: Fix sound problems after Windows Updates.

I would suggest you to go through
Fix sound problems after Windows Updates and follow the troubleshooting mentioned in the article.



Method 2: Restarting Windows Audio Service.

Step 1: Press the ‘Windows’ key and the ‘R’ key at the same time and type ‘Devmgmt.msc’
and hit Enter.

Step 2: Search for ‘Windows Audio Service’ >
Right Click on the service and click on Restart and check for the issue.



You may also refer,
Audio Troubleshooting and see if this helps.



Hope it helps.

 

Audio not working! Need Help!!

Hi,



Thank you for posting your query in Microsoft Community.

I understand your concerned. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below methods.

Method 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on Next button.
  

Method 2.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and
  update the software.

If the above methods did not help to fix the issue, try the below method.

Method 3.

I suggest you to go to the below link, select appropriate Windows operating system and download the audio driver and install same.

http://www.asus.com/support/Download/3/580/0/5/0gOdr7OTSYtNTbh2/45/



Hope this helps. Let us know the result.