Windows 10: Audio input coming from internal laptop instead of microphone in headset.

I need help with fixing where audio input is coming from. I am using red A10 gaming headset and sometimes, my computer gets audio input from its internal microphone instead of the microphone on my headset.

:)

 

Laptop switching from headset to built-in microphone on its own.

I did disable the built-in microphone a few times during my initial troubleshooting. But that doesn't force the headset to pick up the sound input function. Even after reboot, I just have no microphone
at all while sound still comes through the headset.

Thanks.

 

Laptop not detecting headset microphone.

Recently, I bought a headset with a microphone attached for use when chatting with friends, the headphones are detected by my laptop and work perfectly fine however, the microphone doesn't work and isn't detected at all, i have followed all the steps I could find to try correcting this including checking microphone permissions, checking the device manager which does show the headset as an audio input and output, and also tried using the audio input troubleshooter which, when the headset is plugged in and mic is folded down to unmute it, thinks there's just nothing plugged into the audio jack as well. I even bought a USB-C to 3.5mm adaptor (which as far as I know has a DAC in it) to try and bypass the built-in audio jack but that also isn't detected. The laptop being used is a Dell G15 5511 with a HyperX Cloud Stinger headset.

 

No input from Headset Microphone after update

I have no input from my headset microphone. It does show up in my audio settings and its not muted but when I test it I get no audio. The headset works fine in my laptop.

The green bar next to the microphone in the recording device tab doesnt move when I talk, however when I click on "listen to this device" I can hear myself.

Ive tried everything I could think of from restarting my computer to updating my headset's firmware.

Any idea on how to fix it?

Thanks in advance