Windows 10: Audio input device not appearing even though its installed

Hi,

I'm trying to add a keyboard the music kind, not for typing to my computer via USB. My computer says the keyboard is installed & ready to go, and when I look under the Device Manager, it shows up there under the Sound & Video Game Controllers category and appears to be fully updated and ready to use. However, when I go to my sound control panel and look at my input devices, it is no where to be found and I cannot figure out how to install it to my input devices. I can't use it in any recording software until I can get it to show up under Input Devices. All the software that was included with the keyboard is installed, the drivers are all updated, and I have restarted my computer several times. I haven't been able to find any solution and troubleshooting doesn't help, because it does not show up under the devices at all.
Any help is greatly appreciated :

:)

 

audio input

Hi Nico,

Damaged hardware or incompatible driver are some of the possible causes why you are experiencing an issue the audio input on your device. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you using an external audio input device? If yes, what is the make and model of the audio input device you are using as microphone?
  
• Have you made any changes to your computer settings before this issue happened?

In the meantime, we suggest running the automated troubleshooter for audio issue. Visit this link,
click on Find and fix problems recording sounds and then follow the prompts to successfully run the tool.

We are looking forward to your response.

 

No Audio Input or Output Devices found

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No audio input or output devices found

After the last update of Windows 10, no audio devices are listed

Searching in the device manager: all audio devices say it works fine

The sound setting says: no output or input devices were found.