Windows 10: audio input isn't working

I've tried everything from changing to a usb port, privacy settings, reinstalling drivers etc. I tripled checked that my mic is on and not muted. The mic works on my laptop, so I'm wondering what the problem is, I really can't figure it out. Would replacing the sound card change anything?

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:)

 

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audio input

Hi Nico,

Damaged hardware or incompatible driver are some of the possible causes why you are experiencing an issue the audio input on your device. For us to provide an accurate solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Are you using an external audio input device? If yes, what is the make and model of the audio input device you are using as microphone?
  
• Have you made any changes to your computer settings before this issue happened?

In the meantime, we suggest running the automated troubleshooter for audio issue. Visit this link,
click on Find and fix problems recording sounds and then follow the prompts to successfully run the tool.

We are looking forward to your response.