Windows 10: Audio issue

I had updated my audio devices, as they were available to update and I needed to update my camera device which isn't the problem, and when I restarted my computer, I have absolutely no sound. I had tried searching for new driver updates, I can't roll my drivers back, that option isn't even available at this point, and I've gone through a one on one customer support agent but they couldn't solve the problem either.

I am a student, and have to do video meetings with my teachers and watch provided videos for my class work. I am not using a school administered laptop as several materials used in my classes are blocked by the school.

If anyone has had a similar issue and knows how I can fix this without having to purchase a new laptop, please let me know. I have an Asus touch screen tablet computer Windows 10 with Intel and Realtek audio drivers currently installed.

:)

 

Audio 'dip' issue with Windows 10

Hi Elliot,



Thank you for posting your queries in Microsoft Community.



We are sorry to know that you have issues while listening to certain audios.

Please follow these steps and check if that helps.



Method1: I suggest you to run an audio troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons

• Click on troubleshooting and click on the view all option on the left panel

• Run the playing Audio troubleshooter.



Method2: Uncheck the enhancement feature in sound options.

• Press X from the key board and select control panel.
• Select sounds under control panel.
• Go to advance setting and uncheck the enhancement feature and check if that helps.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Windows 10 audio issue

Hi,

Audio issues might have caused by an outdated audio driver. For us to troubleshoot this issue, we suggest that you follow the steps on this article:

Fix sound problems. You can try different troubleshooting methods by clicking the drop down box, below the title, and choose one from the list.

Let us know how it goes.