Windows 10: Audio issues on Asus Laptop

So my wife is having an odd issue on her laptop and I need a little help fixing it.

When she plugs her headphones in (SkullCandy) with an Aux Mic cord (Also SkullCandy) the Laptop won't play sounds through the headphones but through the laptops speakers as if they weren't plugged in. But if I restart the laptop with the cord and headphones plugged in upon startup sound will route through them until unplugged (and go back to speakers) and if replugged in the sound wont divert again to the headphones untill restarted again.

Edit: Being a Techy guy I felt ashamed I had only tried 1 method.... since I have tried with 2 other pairs of (wired) headphones (1 from my phone and a gaming pair I own) and also with another Aux Mic cord I have all (re)produce that same issue and results as posted above

submitted by /u/jmorgan19862
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:)

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

No bluetooth connection on my windows 10 asus laptop

I'm having issues connecting to audio Bluetooth devices with my ASUS n550JK laptop and yes this laptop has Bluetooth capabilities. I have tried trouble shooting connections and updating drivers and quite frankly done everything that is suggested by other
videos and instructions listed online but none works. Can you please help me with this issue.

Thanks

 

Asus Transformer book T100ha sound issue

Hi,



I realize the inconvenience caused to you. I will certainly assist you.

I suggest that you perform the methods below and check if issue persist:

Method 1: Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

• Press Windows key +X, select Control panel

• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2.

Try updating the Audio drivers from the manufacturer's website and check if the issue persists.

Follow the steps to update the audio drivers:

a. Press Windows key + X key and click Device Manager.

b. Expand the Sound, Video and game controllers.

c. Right-click on the Sound card and click on Update driver software.

d. Restart the computer and check.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.