Windows 10: Audio Issues - R6S or Any Other Shooter Games

Just to clear up - I have re installed drivers, Audio software, Bluetooth software, restarted PC, Restarted game, Re paired Bluetooth Headset etcHello, I have had an issue with my headset Mainly in R6S that messes the audio up to as, the audio is focussed on the gun, but it goes quieter and sounds verry low quality. The surrounding and ambient noise is loud. I use steel series sonar, but I can confirm that this is not the issueI have never had this issue and i don't know how to fix it. it all happened when I went to use my headset wired for a little while because it was low on batteryit seem

:)

 

BSOD Mid R6S game

I got the bluescreen mid r6s game and it appears to have been caused by ntkrnlmp.exe.

I would appreciate if somebody would give me some suggestions on how to fix this.

Attachment 208818

 

Alt+Tabbing out of R6 crashes Windows, afterwards Windows crashes just from starting R6 Siege | PAGE_FAULT_IN_NONPAGED_AREA BEDaisy.sys

Hey,

With great suffering and many hours down the drain, I am updating this post with all measures taken so far and without a solution to the problem. I am still in contact with Ubisoft support.

Here is an updated list of what we've tried so far, including even the most obvious steps:

• Reseating the RAM
  
• Reconnecting all external external devices, including monitors, and trying with just one monitor
  
• Checked system requirements (obviously way better hardware
  
  • Win 11
    
  • B760M DS3H AX DDR4
    
  • i5-12600K (not overclocked)
    
  • 32GB 3200MT/s RAM (also tried running @ standard 2400 MT/s)
    
  • Nvidia RTX 4060
    
  • 500GB SSD, 500GB HDD (using SSD (C, also tried using HDD)
    
  • (can post further specs if requested)
    

• Reinstalling R6
  
• Reinstalling Ubisoft Connect
  
• Deleting EVERY file associated with R6, Ubisoft, or BattlEye
  
• Updating all drivers
  
• Rolling back the graphics driver
  
• Disabling XMP
  
• Windows diagnostics (RAM/SSD/HDD)
  
• Completely reinstalling Windows
  
• Trying from both Windows profiles with and without admin privileges
  
• Uninstalling/stopping all 3rd party bloatware and anti-virus-software (like Norton or game boosters)
  
• Trying with both Windows 10 and 11 (currently trying with Windows 11)
  
• Trying both in full screen and borderless
  
• Deleting the config/options file
  
• Manually updating the UEFI/BIOS to the newest version -> temporarily fixed R6 crashing Win11 on startup, still crashed when tabbing out or running Discord in the background, now doesn't work anymore
  
• Resetting UEFI/BIOS (still the newest version) and completely reinstalling Win11 without keeping any files on either drive
  
  • Trying on this clean installation with nothing on it that doesn't ship with Win11 itself, other than Ubisoft Connect and R6 obviously
    
  • Installing the latest Game Ready Driver from Nvidia's website
    
• Opening R6 exe as administrator
  
• Opening R6 Vulkan exe as administrator
  
• Scanned and repaired game files through Ubisoft Connect (the game is owned only through Ubisoft Connect)
  
• Deactivating all background applications and performing a clean Windows boot
  
• Checking R6 servers with a different PC & account in the same network (works just fine)
  

• Throughout all of this, I've been keeping R6, Ubisoft Connect, Win11, and the graphics drivers up to date
  

Windows still crashes every time with the same error message. The only thing that's different from time to time is that R6 starts fine at first, then says it needs to restart for an anti-cheat update and then the PC crashes on the that start of R6.

---

UPDATE: A workaround I found was using a different Ubisoft account on the same PC. With a different R6 account, there were no crashes but after switching back to the original account the crashes were back. Still in contact with Ubisoft.

 

Can’t hear audio while recording games or videos

Hi,



Thank you for writing to Microsoft Community Forums.



We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:

• How are you recording the games or videos?
  
• When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
  
• What is the make and model of the computer?
  
• Which build version of Windows 10 is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit
  Enter.
  

If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:

1. Press Windows key + I to open
   Settings.
   
2. Click on Gaming.
   
3. Click on Capture on the left pane.
   
4. Clear the check box for Record gaming audio only.
   
5. Follow the same steps for Broadcasting.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator