Windows 10: Audio Jack Device Option

I recently re-installed Windows 10 pro on my Acer laptop. One of the first things I did was to verify the sound worked with the headphones. When the audio device option dialog popped up, I accidentally clicked on headphones with microphone and then clicked don't ask again. My headphones do not have a microphone. The audio worked, however, so I continued installing software and configuring settings for days. It wasn't until I tried to Skype that I noticed the microphone not working. It used to before I re-installed Windows. All of the troubleshooting links indicate there is no problem. What I need to do is change the device type that is plugged into the audio jack. I've done a search here and one answer mentioned that there is a way using the registry, but didn't explain how. They suggested instead to do a restore. That's crazy. That would be days wasted of starting from scratch. I've edited the registry before. Please explain how to do it that way.

:)

 

audio jack problems

Hi,

Windows allows disabling of a certain port if you want to or if you need to. To disable a headphone or speaker audio jack, kindly follow these steps:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Playback devices.
• Right-click on the playback device that you want to disable and click
  Disable.

To disable a microphone jack:

• Right-click the Sound or Volume icon on the lower-left side of your screen.
• Select Recording devices.
• Right-click on the recording device that you want to disable and click
  Disable.

Also, we recommend taking your PC to a technician for the removal of the audio jack that is stuck so that, you'll be able to use the port again.

Should you have more concerns, feel free to post.

Regards.

 

Rear audio jack not working after upgrading to Windows 10

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern about accessing beats audio on your device after upgrading to Windows 10, we will help you with this issue.

This issue might have occurred due to corrupted/ outdated audio drivers on your device.

Do let us know the make and model of your HP computer?

Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to update the audio drivers for your device.

Steps:

• Press Windows + X, select
  Device Manager.
• Expand Audio inputs and outputs, right click on
  Speakers/ Headphones and click on Update driver software.

Step 3: I suggest you to install all the pending updates after upgrading to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update the status of this issue for further assistance.

 

No sound from either audio jack. Lenovo Thinkcentre M Series M90P

Hi Herman,

There are several reasons why the audio jack is not working properly. One of which is if the device you're using is grounded. To isolate the issue, kindly answer the following questions:

• When did the issue start?
• Were there any changes made to your computer prior to the issue?
• What device are you connecting to the audio jack?
• Are these devices working properly in another computer?
• What troubleshooting steps have you done so far?

Regards.