Windows 10: Audio Losing Sync In Videos

OS: v1809, build 17763.973

Within the last week, videos I was watching with the program MPC-HC started losing sync fairly quickly in videos. Then, today, while simply watching a 5 minute YouTube video, as the video progressed it started losing sync.

Other symptom: when playing audio files in the last few weeks, I'm hearing some pops, dropouts, and yesterday, audio left entirely. First I thought cable, but with the rest of the above going on, maybe my motherboard is dying?

:)

 

Please suggest me best Audio Video Syncing application.

Hi Guys,

Please suggest me best Audio Video Syncing application.

I have created one animation with few frames and the i have adjusted the movement of those frames as per audio bit which I had connected to my ears while making that animation. but now I want to sync that animation video with audio file. I did that with virtual dub software as well but somewhere in video the frames left behind the audio.

Please give me proper suggestion of application which can do that.

Thanks
micheal.

 

Audio out of sync in video Windows 10

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you facing this issue with particular video file or all the video files?
  
• Did you make any changes prior to this issue?

I would suggest you to follow the below steps to try resolving this issue.

Note: The steps mentioned below are applicable to Windows Media player only.

Make sure “Drop frames to keep audio and video synchronized”

1. Open Windows Media Player.

2. Click on Tools and then on Options

3. Switch to Performance tab.

4. Ensure that a check is next to the "Drop frames to keep audio and video synchronized" and "Turn on DirectX Video Acceleration for WMV files" options.

5. Click "Apply" and click "OK."

Restart Windows Media Player and open a video file. Ensure that the audio and video are in sync.

Keep us informed if the issue is resolved. We are glad to help you further.

 

Audio and video losing sync

Hi,

Thank you for writing to Microsoft Community Forums.

I can understand the situation must be difficult when things do not work as they should. I appreciate the troubleshooting steps that you’ve tried so far and your approach towards sorting this issue out. For us to isolate the issue and to assist you
further, we’d like to ask you a few questions.

1. Which build version of Windows 10 are you using?
   
2. May I know, since when you are facing this issue?
   
3. Does this issue occur when you play streaming videos using Microsoft Edge or Internet Explorer?
   
4. Are you aware of any changes made on the computer prior to this issue?
   

We can try a few steps and check if we can fix this.

Method 1: Disable the Allow applications to take exclusive control of this device and check.

1. Click on Start icon.
   
2. Type Control Panel and press
   Enter.
   
3. Select Large icons next to
   View by:
   
4. Click on Sound.
   
5. In the Playback tab, right click on a device and select
   Properties.
   
6. Go to Advanced tab.
   
7. Uncheck the Allow applications to take exclusive control of this device option.
   
8. Click on Apply and OK.
   
9. Repeat the step for all the devices listing.
   

Restart the system and try to play a video. If the issue persists, follow method 2.

Method 2: Increase the minimum processor state value and check if it helps.

1. Click on Start icon.
   
2. Type Control Panel and press
   Enter.
   
3. Select Large icons next to
   View by:
   
4. Click on Power Options.
   
5. Click on Change plan settings next to the plan that you are using.
   
6. Click on Change advanced power settings.
   
7. Expand Processor power management.
   
8. Change the Minimum processor state to 100%.
   
9. Click on Apply and OK.
   

Play any video. If the issue persists, follow method 3.

Method 3: Switch the Power plan to High performance and check.

1. Click on Start icon.
   
2. Type Control Panel and press
   Enter.
   
3. Select Large icons next to
   View by:
   
4. Click on Power Options.
   
5. Under Preferred plans, make a check on
   High performance.
   

If the issue persists, I’d also suggest you to download and install the latest

GeForce RTX 2060 driver from NVIDIA site and check.

Please take your time to try the suggestions and let us know the results at your earliest convenience.

Regards,

Naveen M

Microsoft Community - Moderator