Windows 10: Audio Not Loud Enough or Causes Echo

I use my HP desktop computer along with an attached webcam and headphones when I have a medical telemedicine appointment or when I Skype. I have a couple of problems.


1 My medical professional said that she heard an echo when I was talking to her, so she couldn't hear me and we had to end the session. This was when we were using a medical telemedicine platform.


2 My relative and I were Skyping; however, no matter how loud I turned up the volume, he said that I was coming in too low.


These incidents occurred on the same day. I notice that I no longer have the Realtek Audio Manager on my PC. There must have been an update that uninstalled it. In the past, when people complained that they couldn't hear me on Skype, I went to the Realtek Audio Manager and clicked on the microphone. This corrected the problem and my voice wasn't low anymore. Now, I can't raise my volume higher.


What could I do to prevent these problems from occurring?


Thank you.

:)

 

Audio Echo Problem

I was on my computer watching video and randomly my audio became very echoed. I didn't install any programs to cause this, and have tried reinstalling the audio drivers to no avail. Also, I didn't change any settings, and have adjusted them back and forth
but still there is an echo sound .Any help would be much appreciated, it's fairly irritating having to listen to it whenever there is audio. Thanks.

 

Audio Echo Problem

I was on my computer watching video and randomly my audio became very echoed. I didn't install any programs to cause this, and have tried reinstalling the audio drivers to no avail. Also, I didn't change any settings, and have adjusted them back and forth
but still there is an echo sound .Any help would be much appreciated, it's fairly irritating having to listen to it whenever there is audio. Thanks.

 

The audio has a slight echo to it and is louder than it was before

Hi Colin,

Thank you for being part of Microsoft Community.

I appreciate you for trying some step in order to get the issue fixed.

• Does the issue persist while you are online or offline or both?
• What is the make and model of the laptop?

When the audio starts acting weird the first step in getting the issue fixed is to make sure the audio drivers are up to date. I would recommend you to visit the manufacturer website and then download and update the latest audio drivers and then check if
echo is removed.

In the meantime you can turn off Audio enhancements and check if audio works:

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the Default Device
  and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Do get back to us for any issues pertaining in the future. We will be happy to help.