Windows 10: Audio not playing through correct device even though it's selected

Hello. I've been having this problem for a while now. I have 3 audio devices: my laptop speakers, external speakers and headphones. When I go to switch audio devices, let's say external speakers are selected, sound still plays through laptop speakers, I have to switch devices a couple times for audio to play through another deviceI'm on Win11 23H2

:)

 

Problem with audio devices

Hi Marcello,

I appreciate you for trying some steps in order to get the issue resolved.

If you're connecting to an audio device using USB or HDMI, you might need to set that device as the default.

Open Start, enter Sound, select it from the list of results, and then, on the
Playback tab, select a device, then Set Default.

I would also suggest you to turn off Audio enhancements.

• 
  Go to Start, enter Sound, and select Sound Control Panel
  from the list of results.
  
• 
  On the Playback tab, right-click (or tap and hold) the
  Default Device and select Properties.
  
• 
  On the Enhancements tab, select the Disable all enhancements
  check box and try to play your audio device.
  
• 
  If that doesn't work, select Cancel and, on the Playback
  tab, select another default device (if you have one), select the Disable all enhancements check box, and try to play audio again. Do this for each default device.
  

Please revert if you face any issues with Audio.

Thank you.

 

Audio playing through both speakers and headphones

Hi Peadar,

I appreciate you for trying some steps in order to get the issue fixed.

I would suggest you to turn off the audio enhancements and then check if it helps.

• Go to Start, enter
  Sound, and select
  Sound Control Panel from the list of results.
  
• On the Playback tab, right-click (or tap and hold) the
  Default Device and select
  Properties.
• On the Enhancements tab, select the
  Disable all enhancements check box and try to play your audio device.
  
• If that doesn't work, select Cancel
  and, on the Playback
  tab, select another default device (if you have one), select the
  Disable all enhancements
  check box, and try to play audio again. Do this for each default device

Please revert if the audio issue still persists.

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.