Windows 10: Audio not working in Win10 built 20161.1000

yesterday, I updated my windows 10 system to build 20161,100 (my friend did it too) and since then, we both can't hear each other. This also happens in Xbox game bar

submitted by /u/LockJaw987
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:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

audio not working

Hi Josh,

Outdated drivers can prevent your computer from detecting plugged audio devices. We'd like to learn more about your concern so that we could provide the proper resolution. We just have a few questions for you:

• Which build version of Windows 10 is on your computer? To check, click
  Start, type winver, and press Enter. For example, 14393.1066.
• Did you make any changes to your computer before this started happening?
  

As an initial recommendation, we suggest that you run the built-in audio troubleshooter in Windows 10. This tool was specially designed to find and fix common audio or sound problems automatically. Here's how to do it:

• Click Start.
• Type Troubleshoot and press Enter.
• Click Playing Audio.
• Click Run the troubleshooter.

If in case the issue persists, this
article has step-by-step instructions on how to update your sound drivers, set default device, turn off audio enhancements, and try different audio formats. Follow the steps carefully.

We look forward to your reply and the results of the troubleshooting.

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Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards