Windows 10: Audio Not Working Properly

Hello


For some weeks now, following a windows update, the Audio Driver on my computer doesn't seem to be working. The only way I can play sound is through the HDMI cable connected to my monitor. None of the audio jacks are working.


Realtek audio manager doesnt appear on my computer, which I think is the issue. I have tried updating the driver, doesn't work. I have tried downloading the driver and manually installing it from the Realtek website, doesn't work. I have tried going to the motherboard manufacturers website and downloading it, d o e s n t w o r k.


Its incredibly frustrating and I'm not sure which steps I can take now.


I have researched high and low, and tried all manner of fixes but nothing works!


Screen shots of relevant data below:

Device manager




Service Manager:



MSINFO

:)

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working

Hi,

We need more information so that we can identify the cause of the issue. We suggest running the troubleshooter for your audio devices. Follow the steps below:

• Type Troubleshooting in the search bar on Start menu.
• Select Troubleshooting.
• Select Hardware and Sound.
• Select Playing Audio.
• Follow the instructions provided.

Looking forward to your response.