Windows 10: Audio not working

Audio is not playing and the icon has a red x by it, when I click it the troubleshooter doesn't find anything to do, I went to device manager and High Definition Audio Controller has a yellow sign by it, I have tried uninstalling it and restarting and searching for new hardware changes and nothing fixes it, here is the error code


This device cannot start. Code 10

{Operation Failed}
The requested operation was unsuccessful.


This is a new computer and the issue started occurring when I installed updates and restarted, I believe the computer is a Lenovo ThinkCentre TIO 21.5" Touch Monitor, here is the info on the back

:)

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working

Hi,

We need more information so that we can identify the cause of the issue. We suggest running the troubleshooter for your audio devices. Follow the steps below:

• Type Troubleshooting in the search bar on Start menu.
• Select Troubleshooting.
• Select Hardware and Sound.
• Select Playing Audio.
• Follow the instructions provided.

Looking forward to your response.