Windows 10: Audio out of sync while streaming live

Dear MSCS


I have noticed that when I have on the BBCNews24, TV programmes, Amazon Prime and the likes.


The volume after a short time goes out of sync with the programme.

How can this be fixed when the drivers are up to date?


***Original title: Live Streaming Out of Sync***

:)

 

Audio and Video out of sync in streaming content

Hi Scott,



We'd like to learn more about your concern regarding the sync issue when you're video streaming. We just have a few questions for you:

• 
  Since you've tried running both the Realtek and the default audio driver, have you tried uninstalling the Realtek driver as well, then letting Windows automatically reinstall it?
  
• 
  Have you tried using older versions of Realtek or Nvidia drivers to see if the sync issues still persist?
  

 

live stream on PC


How to live stream on pc?
do you know any app which allows me to live stream on PC?
I am thinking about libe stream for my teaching at home. I know some apps like Facebook, Twitter, Snapchat, Skype.
However, i think it is a social channel and I want to find some things more formal and professional. Can you give me some suggestion?
I find this app is quite popular in Southest Asia and wonder whether I should apply it in my teaching: BIGO LIVE for pc.

 

Double Audio Feed while streaming live video on Microsoft Edge

Hi Randall,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that you are facing issues with the double Audio Feed while streaming live video on Microsoft Edge.

Please answer the below questions to assist you better.

1. Are you facing this issue only on Microsoft Edge browser?

2. Are you facing this issue on video applications (example windows media player)?

Follow the below methods and check if it helps,

Method 1:

I suggest you to reset the settings on the Microsoft Edge web browser to check if it helps to resolve the issue.

Steps to Reset Edge:-

1.
First of all launch Microsoft Edge Browser.

2.
After that click on “More action” option which is visible at top right side of the browser and you will see “Settings” option.

3.
Under “Settings” scroll down and you will see a button “Choose what to clear” under “Clear browsing data” option.

4.
Once you click on this option you will see list of feature like

• Browsing History
• Cookies and saved website data
• Cached data and file
• Download history
• Form data
• Password.

Method 2: Run the Audio Troubleshooter on the system

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio

Refer these steps:

1. Press
Windows key +X, select Control panel.

2. Change the
view by option on the top right to Large icons.

3. Click on
troubleshooting and click on the view all option on the left panel

4. Run the
playing Audio troubleshooter

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.