Windows 10: Audio Output greyed out for 5.1 amp

I am trying to add a 5.1 Bluetooth amp the issue is it shows up in the sound box mmsys.cpl as "headphones" and the configuration option is greyed out.I only have stereo.I have confirmed the amp supports 5.1 surround via Bluetooth. PFA560BTI have tried uninstalling , updating drivers, deleted in Device Manager but no luck Any suggestions?

:)

 

No Audio Output Device is Installed

Hi,

You will need to select Windows 8 from the drop down list while installing the driver in compatibility mode.

I would suggest you to try setting the speaker as default audio output by following the steps below and check if it helps.

1. Right click on the sound icon on the right bottom corner of the taskbar.

2. Select "playback devices".

3. If "speaker" is not set as the default device, highlight it and click "set as default".

5. Save the changes.

Let us know the result.

 

no audio output device installed

I've tried every step that was suggested, still getting no audio output device installed.

 

how to select the output audio speakers

To change the speaker output on Windows Media Player, you can try the following steps:

1. Open Windows Media Player.
   
2. Click on “Tools” and then “Options”.
   
3. Click on the “Devices” tab.
   
4. Click on “Speakers” and then “Properties”.
   
5. Select the audio device you want to use and click on “OK”.
   
6. You may also have to restart WMP for changes to take effect.
   

If the above steps don’t work, you can try changing the default sound device in Windows 11. Here’s how you can do it:

1. Open the Settings app by pressing the Windows key + I.
   
2. Click on “System” and then “Sound”.
   
3. Under the “Output” section, click on the “Choose where to play sound” setting.
   
4. Select the speakers, headphones, or headsets you want to use.