Windows 10: Audio pops and tears on Youtube and any type of video streaming site.

Discus and support Audio pops and tears on Youtube and any type of video streaming site. in Windows 10 Drivers and Hardware to solve the problem; I must say that I've looked into this problem for quite a long time now. Here are some of my observations. Upgraded HDD to SSD, thinking it was the... Discussion in 'Windows 10 Drivers and Hardware' started by ASH101, Aug 19, 2020.

  1. ASH101 Win User

    Audio pops and tears on Youtube and any type of video streaming site.


    I must say that I've looked into this problem for quite a long time now. Here are some of my observations.

    Upgraded HDD to SSD, thinking it was the dying HDD that was the cause of the problem but that did not help.

    Discovered LatencyMon and gave that a shot. As long as I'm not doing anything related to youtube or any heavy websites, it stays in the green for all 4 dials. Whilst listening to music on groove and typing this post, latencymon is all green. I now proceed to open a new tab and open Youtube and BAAM, latencymon is now all red and the audio just popped. I play a video and 2 of the dials go off the chart.


    Audio pops and tears on Youtube and any type of video streaming site. [​IMG]


    It gives these 2 .sys files which I presume are the culprit to the pops.

    Another thing I did is connecting the laptop via ethernet and when I do that, latencymon stays in the green even when I go on youtube and play a video at 1080p, which it would normally not play without popping every 5 seconds. Offline videos also work, no pops or tears. It seems to only happen when I'm connected to the internet though wifi and streaming or loading a heavy website.

    My guess is that my wifi card(Intel Centrino Wireless-N 1030) is just too old and might be running on legacy drivers for all I know.

    My question is whether there is anything I could do to fix it OR do I need a new wifi card, something like an Intel 7260HMW?

    If anyone could help me with this I'd be really grateful to them.

    :)
     
    ASH101, Aug 19, 2020
    #1
  2. S.cloris Win User

    Youtube Audio and Video go out of sync in Chrome

    Just as a confirmation, do other video broadcast websites have the same problem?

    If it only happens to YouTube, you could refer to the following steps:

    1. Delete all your cookies and cached images from chrome for all time.
    2. Sign out of your Google account and open YouTube.
    3. Open YouTube and click settings in the top right and sign into your account from there. (it will look really weird to do, not like the usual login for your account).
    4. Once this is done close the tab you used to login to YouTube.
    5. Open a new tab and open YouTube again (either through favourites or typing it in).
    6. Sign into your account via the button in the top right corner and the issue should be fixed.

    Source: YouTube videos audio out of sync!!!

    If it is common, reinstall the graphics drivers and try with a shorter HDMI cable.

    Hope these are helpful.
     
    S.cloris, Aug 19, 2020
    #2
  3. Youtube video audio off

    what format was the audio and video that you uploaded.? youtube can be funny with some audio types. try converting it to a different format with something like handbrake or freemake video converters.
     
    Geofrancis, Aug 19, 2020
    #3
  4. Jay Jap Win User

    Audio pops and tears on Youtube and any type of video streaming site.

    Cannot stream videos or music on new ver 1709

    Hello Roger,

    We need to do further investigation on your concern so that we can identify why you are having issues streaming:

    • What happens when you stream a video on websites like YouTube?
    • Is there an error message when you try to steam a video or music?

    Please post a screenshot so that we can assess the issue better.

    In the meantime, let us try to isolate the issue by performing these troubleshooting steps:

    Method 1: Run the Playing Audio and Video Playback troubleshooter and check if it helps.

    Follow the below steps:

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Playing Audio and Video Playback.

    5. Follow the on-screen instructions to run the troubleshooter.

    If the issue persists then follow the below method.

    Method 2:We suggest you to update the Display adapters driver from the Device Manager and check if it works.

    Follow the below steps:

    1. Press Windows + R on the Keyboard.

    2. Type in devmgmt.msc and click on Ok.

    3. Select the Graphic driver from the list by extending Display adapters.

    4. Right click on the Graphic driver and click on Update driver Software.

    We will wait for your response.

    Regards.
     
    Jay Jap, Aug 19, 2020
    #4
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Audio pops and tears on Youtube and any type of video streaming site.

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