Windows 10: Audio ports not working

My headphones are not showing up in output. It used to show up as "NVIDIA High definition audio" but randomly NVIDIA HD audio switched to my monitor speakers. I think that my audio port for my headphones is broken or messed up. Any suggestions?

:)

 

Rear audio ports always show as “Not plugged in”


I've been having this issue with Windows for about a week now which NONE of the back panel/front panel connectors (speakers, microphone) are being recognized by Realtek audio manager. The only audio input/outputs that are showing are the optical.
Troubling shooting steps I've tried (none worked):

• COMPLETELY uninstall all Realtek drivers/reinstall
  
• Tried using windows drivers
  
• Reinstall Windows 10
  
• Upgraded chipset driver
  
• sfc /scannow

I called EVGA and asked for RMA but then I booted into a Ubuntu OS and all the ports work FINE. It must be a problem with windows 10.
Can you think of any other troubling shooting step I can try to fix this annoying issue? Thanks!
Screenshot of playback devices:



Screenshot of Realtek HD Audio Manager:



After looking in Device Manager under Audio inputs and outputs, I don't see any speaker/microphone listings, only the optical crap:

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

Mic/Headphone ports not working correctly - Acer Aspire 7745

Hi all,

I have an Acer Aspire 7745 that I have been trying to get the external audio ports to work correctly on since I upgraded it to Windows 10 - it was originally a Win7 machine from the factory. It's got three external audio ports:




Win10 runs fine on it (Core i3 @ 2.27Ghz, 4GB RAM) and sound through the speakers works fine, as does the internal mic, but PLUGGING IN a mic or headphones is the issue - external plugged in mics are not picked up at all, and plugging in headphones disables the internal speakers, but no sound comes through the headphones.

I found this thread (Determine the HDA Realtek driver needed for your Audio) and was trying to follow the instructions to find the correct driver to use by looking at the 'Driver Details' lists, but I am a bit confused. When I upgraded to Win10, Windows 10 installed generic drivers for the sound card and I had the same issue - sound through speakers and internal mic was fine, but the jacks didn't work.

So, I thought I would go download some specific drivers...the latest drivers listed for audio on Acer's site for this machine are the Win7 64-bit drivers, so I installed those and, as mentioned, sound still worked fine other than the external jacks (I know the external jacks are not broken/damaged, by the way, because they used to work fine under Windows 7). When following along the list of 'special files' the aforementioned thread asks me to look for, I find both 'FMAP064.dll' from the 'FF01' 'Special Files' list...but I also see 'MaxxAudioAPO20.dll' and 'MaxxAudioEQ.dll' from the FF06 'Special Files' list...?

....so which one of those drivers do I get (FF01 or FF06)?

Where it gets even more confusing is that when I try running the Powershell script suggested in that same thread to suggest a driver, it tells me this:



...so should I follow the Powershell script's suggestion and look for ANY new driver that has the 'hdxrt.inf' file in it? (Like the one listed here: Determine the HDA Realtek driver needed for your Audio )?

Sorry for the novel, but it's a tad bit confusing as to what driver I should be looking for...

Could anybody link me to a driver that might work?

Thanks so much in advance!