Windows 10: Audio Ports not working???

Hello,I built in the middle of October my PC and everything is running fine, the only problem is that it only recognises USB and HDMI audio devices. I tried everything with installing the Drivers of the manufacturer, checked the BIOS settings and even updated the BIOS to the newest available Version. There are the specs of that PC:Motherboard: ASUS Prime B450-a ii CPU: RYZEN 5 5600G RAM: Corsair 16GBHere are some pictures to see:

:)

 

Rear audio ports always show as “Not plugged in”


I've been having this issue with Windows for about a week now which NONE of the back panel/front panel connectors (speakers, microphone) are being recognized by Realtek audio manager. The only audio input/outputs that are showing are the optical.
Troubling shooting steps I've tried (none worked):

• COMPLETELY uninstall all Realtek drivers/reinstall
  
• Tried using windows drivers
  
• Reinstall Windows 10
  
• Upgraded chipset driver
  
• sfc /scannow

I called EVGA and asked for RMA but then I booted into a Ubuntu OS and all the ports work FINE. It must be a problem with windows 10.
Can you think of any other troubling shooting step I can try to fix this annoying issue? Thanks!
Screenshot of playback devices:



Screenshot of Realtek HD Audio Manager:



After looking in Device Manager under Audio inputs and outputs, I don't see any speaker/microphone listings, only the optical crap:

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

AUDIO SERVICE NOT WORKING.

Hi,

In that case, I suggest you follow below.

Step 1:

In the search box on the taskbar, type device manager, then select it from the results.

Step 2:

Select the arrow next to Sound, video and game controllers to expand it.

Step 3:

Look for IDT High Definition Audio CODEC. If it's listed, right-click it and select Update Driver, then select Browse my computer for driver software > Let me pick from a list of device drivers on my computer.

Step 4:

You’ll see a list of pre-installed drivers. Select High Definition Audio Device, and then select Next.

Step 5:

Restart PC

Let me know the results after performing the above.

Regards

Shuaib

Independent Advisor