Windows 10: Audio problems following update

After two recent Windows updates, the audio on my Asus notebook quit functioning. I backed out of the previous update and it solved the problem. According to the troubleshooter, there is no problem with the audio devices. Any suggestions?

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio Flipping sides problem

Hi,

Welcome to Microsoft Community and we appreciate your interest in Windows 10.

Let help you to fix the issue.

To understand the issue better, provide us more information.

• 
  Is the issue is specific to only export stream videos?
  
• 
  Try playing other videos/audio and let us know the status?
  

I appreciate the steps you have performed. Let’s try simple steps and check if this helps. Follow the below steps provided.

Step 1.

I would suggest you to run sound audio troubleshooter, it will automatically detect the problem and fix it. Follow the below steps.

• 
  Press Windows key + R and click on
  Control Panel.
  
• 
  Click on View by: category and click on
  Small icon.
  
• 
  Now click on troubleshooting and click on
  Hardware and Sound.
  
• 
  Click on Playing Audio and Click on
  Next button.
  
• 
  Click on Advanced on the Audio troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the Audio troubleshooter.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to set the headset as default and check.

• 
  Right click on the on the sound icon on the Windows taskbar.
  
• 
  Click on Sounds and click on Playback
  tab.
  
• 
  Click on the headset and set it as default by clicking on the
  Set default button.
  
• 
  Now click Apply and OK.
  

Hope this helps. Post us with the status we will be glad to help you.

 

audio services not responding

Hi,

This issue is most likely caused by having outdated drivers or possible system file corruption. Let us gather more details about this issue to help us sort out and address this issue.

• Have you made any changes or installed any updates prior to the issue?
• What troubleshooting steps have you tried so far to address the problem?

While waiting for your response, we suggest that you try the following troubleshooting steps:

Run the audio troubleshooter

• In the Cortana search, type Troubleshooting.
• Click Troubleshooting in the search results.
• Click Hardware and Sound, then Playing Audio.
• Follow the onscreen instructions.

Update audio driver software

• Right-click the Windows key and click Device Manager.
• Expand the Audio inputs and outputs.
• Right-click your audio device and click Properties.
• Click the Driver tab and click Update Driver.
• Follow the onscreen instructions.

Let us know if you still encounter the same problem after doing the above steps so we can further assist you.

Regards.