Windows 10: Audio randomly lowers itself whenever it wants

This only happened after an Advanced Micro Devices update, which may be the cause. Whatever happens, I'll be watching a video let's say, and anywhere within a few seconds of watching on a reasonable volume, like 12, the audio cuts out and you can't hear anything until you blast the volume to 100, but it's still really low, and if you keep it at 100, the volume will randomly shoot back up at full blast for a few seconds before quieting itself again. Is this a bug with the driver update I just got? Or is my computer defective.

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:)

 

Audio problem with lower frequencies

Hi SanteriSaari,

Thank you for writing to Microsoft Community Forums.



We would need some information.

What is the Make and the Model of the Audio device?



I suggest you to try the following methods and check:



Method 1 : Hardware Troubleshooter.

Please follow the below step.

• Type "Troubleshooting" without quotes in the Search box and hit enter.
• Select "Hardware and Sound" from the Troubleshooter Window.
• Select "Hardware and Devices" under Devices option.
• Follow the On Screen instructions.

Method 2: Fix sound problems in Windows 10

I suggest you follow this article to
Fix sound problems in Windows 10

Method 3: Install Generic Audio Driver.

• Type device manager into the search box on the taskbar, and then type Device Manager.
• Select Device Manager>Expand the Audio Driver.
• Right click on Audio device > Click on Update driver.
• Browse my computer for driver software.
• Let me pick from a list of device drivers on my PC.
  
  Choose to High Definition Audio Device.
• Click next and then follow the rest of the instructions to install it
• Restart the PC and check if the Audio works fine.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.



Thanks,

Suman.B

Microsoft Community – Moderator

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

My left headphone randomly lowers it's volume.

Hi,



Thank you for writing to Microsoft Community forums.

• What is the make and model of the headphone?
  

This could be due to the change in Balance levels of the playback device. I suggest you to try the steps listed below and check if it works.

• Right click the sound icon on the taskbar and choose
  Sounds.
  
• Select your headphone, and click on Properties.
  
• Click on Balance under Levels
  tab, adjust Left and Right to the same levels.
  
• Save the changes and check if the issue persists.
  

For more troubleshooting tips on audio issues, refer Fix sound problems in Windows 10.



Hope it helps.

Regards,