Windows 10: Audio Service Not Responding After Upgrade to 11

Yesterday, I upgraded to Windows 11 on my laptop. I was having a great experience with the OS until I came upon with my microphone. It wasn't working and I ran a troubleshooter. It said "Audio Service not responding" and you can see on the picture i attached. I tried using tutorials, the drivers are working and i updated them. I'm not sure how to resolve this. My microphone is "Intel Smart Sound Technology SST".

:)

 

Audio Services Not Responding After Upgrade to Windows 10


Hi All,

I recently upgraded to Windows 10, and I've run into a few different issues. I've been able to solve most of them thanks to searching around online, but none of the suggestions have helped to get my audio working. I'm running into an error of "Audio Services Not Responding", and the speaker in the toolbar has a red-x. When I open up the playback devices, it says "No audio devices are installed."

I have a Nvidia Geforce GTX 970. I've confirmed that the Windows Audio and Windows Audio Endpoint Builder are both running without problem. I've tried uninstalling/deleting the drivers, and restarting the computer. I've also tried installing the NVIDIA Windows 10 Compatible version of the drivers (364.51). Nothing seems to be working, and I was hoping you all might be able to help! Let me know what additional information is needed, and I've attached some screenshots of what I'm seeing. Any help is greatly appreciated, and thank you!

 

Audio service not responding

Hello,

The audio on my computer isn't working. I've run Troubleshooter and this is what comes up:

Audio services not responding Not fixed

One or more audio service isn't running Completed

Both the Windows audio and Windows Audio End Point Builder services

must be running or audio to work correctly. At least one of these services isn't

running.

Suggestions?

Thanks,

Elda

 

Audio Services are not running / responding.

Charlie,

The Audio services not responding problem is very likely due to an outdated, corrupted or incompatible audio driver on your Windows. I'd like to ask, what do you mean by "to
boot in safe mode and or clean boot / wipe the system and that wouldn't be possible in my current situation"? Are you connected via domain server? Are you getting any error messages when you try to boot into safe mode and perform a clean boot?

In the meantime, I suggest that you follow these steps:

Step # 1: Restart your audio services.

1. Press Windows key + R and then type services.msc and click OK.
2. Find and right-click on "Windows Audio", then click Restart.
3. Right-click on Windows Audio one more time, this time click Properties.
4. Set the Startup type to Automatic. Click Apply > OK.
5. Do the same thing to "Windows Audio Endpoint Builder".
   

Note: If the Restart option grayed out, your Windows Audio Endpoint Builder service is not running, click Start instead.

Step # 2: Uninstall the audio driver in the Device Manager. Open Device Manager> Sound, video and game controllers> Right click the driver> Properties> Driver tab> Uninstall Device> Restart
your PC, and Windows will attempt to reinstall the driver.

Note: If the same issue persists after reinstalling the driver, please contact the audio card manufacturer's website and find and download the correct drivers for your device. Then install it on your computer manually.

You may also refer to Fix sound problems article
for more information.