Windows 10: Audio Sync Issue Across All Platforms

So a couple weeks ago I upgraded my PC with a new motherboard and CPU and ever since I've been having problems with audio sync. Whenever I play video, over time, usually about 30 minutes to an hour, the audio will become noticeably out of sync. The audio always plays ahead of the video. This happens across multiple platforms - chrome, firefox, edge, the twitch app, even just playing a video offline in the default windows video player.


Initially I was booting off of the windows on my old drive, so I did a fresh install on a brand new drive to see if that would fix the problem and nope, didn't work. I've also tried switching from the Realtek audio drivers to the generic windows one, but that didn't help. Also made sure that windows and all of my drivers are up to date.


I'm not really sure what to make of this. It seems to be a windows issue since it happens no matter how I play the video, and it isn't a connection issue because it happens offline too. Is there anything else I can try?

:)

 

Please suggest me best Audio Video Syncing application.

Hi Guys,

Please suggest me best Audio Video Syncing application.

I have created one animation with few frames and the i have adjusted the movement of those frames as per audio bit which I had connected to my ears while making that animation. but now I want to sync that animation video with audio file. I did that with virtual dub software as well but somewhere in video the frames left behind the audio.

Please give me proper suggestion of application which can do that.

Thanks
micheal.

 

Audio is out of sync on browsers


After countless hours of research and troubleshooting I finally found the culprit. It seems that BenQ's Display Pilot causes this audio lag for whatever reason. Here are the steps I made to find the solution:

• uninstallled and reinstalled every driver of every component
• checked system/cpu/temperature -- all in nominal/normal values/
• reinstalled a fresh copy of windows
• one-by-one I disabled every program that ran at startup (this led me to BenQ's Display Pilot)

I did not even suspected that something that has to do with my display would even cause this issue.

 

Audio out of sync in video Windows 10

Hi,

Thank you for posting on Microsoft Community.

I would suggest you to provide some information to help you better.

• Are you facing this issue with particular video file or all the video files?
  
• Did you make any changes prior to this issue?

I would suggest you to follow the below steps to try resolving this issue.

Note: The steps mentioned below are applicable to Windows Media player only.

Make sure “Drop frames to keep audio and video synchronized”

1. Open Windows Media Player.

2. Click on Tools and then on Options

3. Switch to Performance tab.

4. Ensure that a check is next to the "Drop frames to keep audio and video synchronized" and "Turn on DirectX Video Acceleration for WMV files" options.

5. Click "Apply" and click "OK."

Restart Windows Media Player and open a video file. Ensure that the audio and video are in sync.

Keep us informed if the issue is resolved. We are glad to help you further.