Windows 10: Audio volume changes up and down randomly

The audio volume cycles up and down on my computer. I notice this a lot on YouTube videos. I'm running Windows 10 on an Acer computer. I have tried many of the suggestions on this thread: https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-volume-problem-volume-randomly-changes/e3c96541-eddb-4b71-9619-448f0f9c0d58?auth=1. Has Microsoft responded with a solution? Thanks.

:)

 

Audio volume cannot be changed while Youtube Video is playing.

Model: Nokia Lumia 920

OS version: 8.0.10211.204

Firmware Revision: 1232.5951.1249.1001

Hardware Revision: 1.0.0.0

Radio Software Version: 1.0.202075.3

Chip SOC Version: 8960





Bug Reproduction Steps:

• Use Bing to search any video
• IE10 goes to the Youtube
• Play Youtube Video
• Even the audio volume is up to the max or down to zero, you still can't feel volume changed.
• If I long press "<-" hardware back button to go to App Switch Screen, and change the volume at App Switch Screen. Thus, the volume of the Youtube Video will be changed.

 

Audio sources default / startup volume


The audio is integrated on my Asus M5A99FX Pro R2.0 motherboard and is listed as Realtek ALC 892 8-channel high definition audio CODEC. The problem occurs randomly, but I think I sometimes see a correlation with opening a new browser tab. I run both Firefox and Chrome concurrently, and both are up-to-date. The last time it seemed to have occurred with opening a new tab in Firefox, but as I said, it often happens randomly. Event viewer is not logging any Firefox or Chrome errors.

From the crash information I posted above, it appears that it is a Windows fault rather than an application as suggested by the error fault information, which is why I'm looking for a possible work around. Event viewer show the earliest error occurred on 4/14/2017 and was uploaded via error reporting to Microsoft. I was hoping to find a way to keep the affected input channels from coming back on to the (loud!) speaker level I use for other other audio input sources. The volume mixer's channels come back on to the speaker level setting, not to the top end of the channel's volume slider. Not all slider volumes are affected when this happens. The line in channel always does it, but system sounds and email (Thunderbird) channels are usually not affected.

 

Volume Randomly Changing.


So when i play music on Spotify while playing a game, my volume randomly goes up and down, It only stops if i mute all of the sounds of the game, i've looked and looked in all the settings, changed the communications tab to "do nothing" and it still wants to change my volume, is there a specific guide someone can link me to? I would like to get this resovled.