Windows 10: Audio volume control not working on HP laptop with windows 11 22H2 upgrade

Hi all,throwing it out there to the community. I do not know when, but our HP 15-eh0015cl laptop got upgraded to Windows 11 22h2. For a little while everything seemed ok. Then all of a sudden the main volume control, the slider that you move from the sound icon in the right hand bottom, stopped controlling the volume. The volume is at a constant level and pretty high. Microsoft fixed it once, but the problem reappeared. They tried it a second time and fixed it too, but it reappeared the 3rd time. Now they have a hard time getting it working. This by all accounts looks like a Realteck + HP + wi

:)

 

Need HP True Vision Webcam driver for Windows 11 22H2 HP ENVY laptop

Hi OP,

I just spent 2 hours on the phone with HP and what we discovered was after resetting my new HP Envy 360 laptop to its original Factory settings, we could not uninstall Windows 11 22H2.

(The laptop came with 21H2 installed, and I made the mistake of allowing Windows to update to 22H2 a few days ago).

Long story short, HP is going to mail me a recovery USB stick with the original HP Envy x360 OS and have me reload windows 11 21H2 from that USB Stick.

All of this just to get the built-in HP Webcam working again and not crashing like it does in Windows 11 22H2.

The HP representative did say that (as of 1/22/2023) there is *no* HP software driver for the built-in webcam for HP Envy laptops. (Therefore we cannot upgrade to windows 11 22H2 at this time...)

Side-Note: Lenovo seems to have published a new driver for their internal Webcam for windows 11 22H2, so, I am hopeful that HP will be doing the same in the upcoming months.

Hope this helps!

 

Upgrading to Windows 11 breaks audio volume control

I am also having this issue with a custom-built PC running Windows 11 21H2 22000.556. My sound devices are on-board audio, HDMI audio output, a Corsair Virtuoso headset, and a Corsair ST100 sound device. It doesn't matter which is selected as the default device, the volume knobs on all devices control the volume of just the Virtuoso headset. If I disable the device entirely the volume knob will control whichever is the currently selected device. This is true of the volume knob on my Logitech keyboard and the Virtuoso headset. The volume slider in Windows adjusts the volume of whichever sound device is selected.

The devices are listed in the Sound Control Panel as such:

Headphones (CORSAIR ST100 Headset Output)

Headset Earphone (CORSAIR VIRTUOSO XT Wireless Gaming Headset) - The one controlled always until the device is disabled in the Control Panel

LG ULTRAGEAR (NVIDIA High Definition Audio)

Speakers (High Definition Audio Device)

It seems that Windows incorrectly assumes that because I have headphones "plugged in" that I will be using that device. Auto device switching when adding/removing a device is one thing, but when I manually select the preferred device the OS doesn't respect that decision in all aspects.

 

volume control error

Hi Akash,

The issue with volume control could have happened due to the corrupted or outdated driver. To resolve your issue, we suggest that you follow the 2 methods below:

Method 1: Run the Audio Troubleshooter on the system.



Windows 10 has a built-in troubleshooter to check and fix issues with Sound. We would suggest you run this troubleshooter to check if the issue is with your Audio



Refer these steps:

• Press Windows key+X, select Control panel.
• Change the view as an option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel
• Run the playing Audio troubleshooter

Method 2. Uninstall and reinstall the latest drivers from the manufacturer website.

Follow the steps to update the audio drivers:

• Press Windows key + X key and click Device Manager.
• Expand the Sound, Video and game controllers.
• Right-click on the Sound card and click on Uninstall.
• Install the latest audio driver from the manufacturer website.

Let us know the result for us to assist you further.