Windows 10: Audio Volume Levels Change When Playing YouTube Video or Opening Games

Scenario:Step 1: I am watching a video on YouTube, in the Firefox browser, at volume 50.Step 2: Close browser and turn volume down to 20 or mute.Step 3: Re-open browser and navigate to YouTube. The browser is still 20 or muted.Step 4: Click on any video to play it. When the video opens, the volume automatically jumps back up to 50 and unmutes.Conclusion: I've tried this several times and it seems that the volume adjustment is tied to the last volume value I used when watching a video in YouTube, after the browser was closed. So if I am watching a video at volume 80, then repeat steps 2-4

:)

 

Audio volume cannot be changed while Youtube Video is playing.

Model: Nokia Lumia 920

OS version: 8.0.10211.204

Firmware Revision: 1232.5951.1249.1001

Hardware Revision: 1.0.0.0

Radio Software Version: 1.0.202075.3

Chip SOC Version: 8960





Bug Reproduction Steps:

• Use Bing to search any video
• IE10 goes to the Youtube
• Play Youtube Video
• Even the audio volume is up to the max or down to zero, you still can't feel volume changed.
• If I long press "<-" hardware back button to go to App Switch Screen, and change the volume at App Switch Screen. Thus, the volume of the Youtube Video will be changed.

 

YouTube volume

Another solution for low audio levels while listening to YouTube is to listen or watch using VLC player. I find many YouTube videos have low audio level and VLC Player always has more than enough gain without maxing out the volume. VLC Player can be used to open any video url and will play almost any format of audio or video.

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.