Windows 10: Audio won't output from VLC or Windows Media Player - but system sounds & Teams work

I have a user who's having audio issues that Im a bit stumped by.When playing videos in VLC or Windows Media Player, we can't get any audio whatsoever. This is the case whether the user has a bluetooth headset connected or is playing through their laptop speakers. Also, YouTube doesn't output audio in Chrome. However, at the same time, with either output method, system sounds volume bings etc and Teams audio will come through fine. Any suggestions?Thanks

:)

 

Audio won't output from VLC or Windows Media Player - but system sounds & Teams work

I have a user who's having audio issues that Im a bit stumped by.

When playing videos in VLC or Windows Media Player, we can't get any audio whatsoever. This is the case whether the user has a bluetooth headset connected or is playing through their laptop speakers. Also, YouTube doesn't output audio in Chrome.

However, at the same time, with either output method, system sounds (volume bings etc) and Teams audio will come through fine.

Any suggestions?

Thanks

 

how to select the output audio speakers

To change the speaker output on Windows Media Player, you can try the following steps:

1. Open Windows Media Player.
   
2. Click on “Tools” and then “Options”.
   
3. Click on the “Devices” tab.
   
4. Click on “Speakers” and then “Properties”.
   
5. Select the audio device you want to use and click on “OK”.
   
6. You may also have to restart WMP for changes to take effect.
   

If the above steps don’t work, you can try changing the default sound device in Windows 11. Here’s how you can do it:

1. Open the Settings app by pressing the Windows key + I.
   
2. Click on “System” and then “Sound”.
   
3. Under the “Output” section, click on the “Choose where to play sound” setting.
   
4. Select the speakers, headphones, or headsets you want to use.
   

 

VLC Media Player Question?

@irminator Windows Media Player does work on Windows 10. Install or Uninstall Windows Media Player in Windows 10 Apps Features Tutorials