Windows 10: audio

Suddenly my audio quit yesterday on my PC running Windows 10. I've tried all of the suggested fixes and nothing works. Now it is saying that there is no sound driver installed. I don't know what to do next. I, also, went through your entire robo-help enter-face page and nothing helped. this happened once before a year or so ago and one of your techs did remote control and fixed it easily.

I hope you can help me.

Thanks,

Rick Lloyd

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

No audio device is installed (How to fix?)


Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

First step as mentioned is to reinstall the Intel Display Audio.