Windows 10: AudioJack/ Realtek not Working G432 Logitech Headphones

I recently bought the Logitech G432 Headphones, and have had them for about a couple of weeks. One day I think I potentially had a Windows Update and my headphones ceased to work Mic and headphones silent. When I use the USB adapter I can hear and speak but the mic quality isn't great. But when I plug the headphone splitter in, my computer acknowledges they have been plugged in but everything is silent and I can't speak. I tried plugging in my old headset and earbuds and my computer acknowledges it, but I can't hear anything meaning there might be an issue with Realtek but uninstalling drivers and reinstalling them hasn't solved the issue. Thanks in advance.

:)

 

Logitech launches 3 new Headphone models

Logitech has released 3 Headsets for the use with MP3 Players and iPods. Each has its unique features. The Logitech Wireless Headphones, the Logitech Identity Headphones & the Logitech Curve Headphones.


The Logitech Wireless Headphones for MP3 are, as the name mentions wireless and have a 30 feet range, with a suggested retailprice of $129.99

The Logitech Identity Headphones for MP3 work with any MP3 player or iPod and feature powerful audio in a small and lightweight form factor, with a susggested retailprice of $39.99

And last but not least, the Logitech Curve Headphones for MP3 work with any MP3 player or iPod and are designed for the active mobile music enthusiast, with a suggested retailprice of $29.99

All the details at http://www.softpedia.com/

 

Headphones do not show up when Realtek is installed

OK, so this happened to me on my laptop. It wanted to use the realtek drivers no matter what. Let me show you what to do.
Step 1. Open the start menu and type 'Device Manager' in the search bar. Click on the result.

Step 2.

You'll see this window appear.

Step 3.

Expand the 'Sound , video and game controllers' category.

Step 4. Find 'Realtek High Definition Audio' in the list, then right click it and select Properties.

Step 5.

Click on the 'Driver' tab near the top of the window.

Step 6.

Now click on the button that says 'Roll back driver'.
If the button is dimmed, make sure your Realtek drivers are currently installed.

Step 6. If you did it correctly, the system should ask you to restart to finish. If it does then you finished the tutorial correctly!
Once restarted, Open device manager again using step 1. Expand the 'sound, video and game controllers' category again.

Step 7. If it says 'High Definition Audio Device' then you did it right. Here's a pic for example purposes:

 

Headphones not working and Realtek HD Audio Manager

Hello,

Thank you for updating us on the above issue.

Please reply:

• Did you check if your headphones work on other device?
• Did you check if your headphone drivers are detected under Device manager?

I suggest you to check if similar issue persists on connecting the same headphones to another computer. If the issue does not persists, I suggest you to check if the headphone drivers are detected under Device manager by following the steps below:

• Press Windows logo + X keys on the keyboard select
  Device Manager from the options.
• Expand Audio inputs and outputs option and check if the headphone drivers are visible in the window.
• Right-click on the headphone driver and select Update this software
  option.
• Follow the on-screen instructions and wait for the update to complete.
• Close the window after the update is complete and check if the changes are effective.

If the headphone drivers are not visible, I suggest you to download and install the latest and most compatible driver software from the device manufacturer’s website and check if the issue is resolved.

Write to us with the status of the above issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.