Windows 10: Authenticator Problem. School Account. Is there a way to reset it?

A year ago, I set up my authenticator app with my school. A few months ago, I got a new phone, and the last one was wiped to be passed down to the next sibling. For the past few months, I have had a problem with accessing the school account on the authenticator. It has a big red "!" and tells me to scan the QR code provided by the school. Unfortunately, the school has updated their website since I set it up and I cannot find that QR code anywhere. So, I reached out to the school's IT. Here is the conversation:Me: So I set up my authenticator over a year now and when I got a new phone is has be

:)

 

Work or School account problem after password reset and Multiverification (Okta)

Every 90 days our organization requires us to reset our password - which in turn requires us to re-authenticate through Okta. Which is to be expected. However, this affects the Work/School account which prevents multiple sign in windows when signing
on from the same network for each application being accessed. Some users are getting a "Work or School account problem" notification that there is an issue. If they click on the notification they are given a button that is able to fix the issue.
Some users are not given this notification at all. We think it could be 1809 vs 1903 related ? ?

The only way to resolve the multiple authentications issue is to remove the work/school and add it back in.
My question – is there an easier way to configure the systems - either through AD or powershell scropt, etc...) to more simplify the resolution. It would be nice if, upon password reset, the initial window to automatically appear upon systen restart
is to re-authenticate the work/school account. Your thoughts would be appreciated! Thank you.

 

FireFox Account Sign in Authentication Issue

I don't have an answer, but maybe something here can help. (It looks like maybe the time sync for codes is off. It's in one of these posts.)




1617201 - Trying to activate 2FA always returns "Invalid two-step authentication code" error

Two-step authentication in Firefox Account Problem, Invalid two-step authentication code | Firefox Support Forum | Mozilla Support

My authenticator give codes but firefox say invalid codes | Firefox Support Forum | Mozilla Support

 

2 school accounts

Hello Harry,



Thank you for writing to Microsoft Community Forums.



If you are facing issues with syncing data of OneDrive from your School account, then I suggest you to follow the steps to

fix OneDrive sync problems.



However, if you want to add your School’s OneDrive account to your Windows 10 computer, then please follow the steps

how do I merge my personal and school Microsoft accounts?



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Prakhar Khare

Microsoft Community – Moderator