Windows 10: Auto muting of sound and microphone at random times when in Zoom

when in Zoom both the sound and my microphone randomly auto mute. I can unmuted them using f5 and f8 buttons but it will later auto mute again. There appears to be no pattern to the amount of time it stays on. Sometime 1 minutes sometimes as many as 10. I do not use any other meeting platforms so don't know if this is a Zoom problem or a microsoft problem. I am using an HP probook computer that is less than 6 months old. In Microsoft 10 software.

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muting microphone

Same issue. Windows 10 mutes the microphone only for Google Hangouts.
I found it muted when I go to Sounds and I unmute but still doesn't work.

Troubleshooted from the sound icon and the mute issue didn't even come up as an issue.

Searched on microphone in search and then troubleshooted it from there (the troubleshooting looked different from there) and it came up that the microphone had been muted and was fixed. And guess what? I could use my microphone again.

I have found it will just mute itself again for no reason that I can find out.

 

muting microphone

i am still having the same problem with the microphone reverting to a muted state after restart.
the thing is there are 2 microphone drivers (for some reason),when i unmute the muted mic driver i can make a sound and i see that it is recognized but not by the driver i just unmuted.

 

Windows Explorer is muting microphone

Hi Jozef,

To help you stop your microphone from muting automatically, we suggest that you follow the steps suggested by
Kalpana Shankarappa on this
thread that talks about the same issue.

Let us know how it goes.

Thank you.