Windows 10: Automatic recovery system is customers worst enemy!

I have for the last 10 weeks been trying to recover the Microsoft account of my stepfather. The account was hacked and now the account opens with a password not known to us and to top it off, the recovery address has been altered by the hacker. I have countless times filled out the recovery form and always gotten the same answer: "We recently received a request to recover your Microsoft account *******. Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership. Microsoft takes the security and privacy

:)

 

laptop doesnt boot automatically

This is what happened.

1. Did a repair install and later disabled hibertnate in CMD.
2. Enabled legacy option ROM in BIOS.
3. After a few times startup ( i used the system in such mode for 5 days), changed boot option back to default.
4. Vola!! It boots automatically to win10 without any keypress. Tested it with many starts to confirm the same.
5. Re-enabled hibernate option using CMD and later selected Fast Startup.
6. System booted normally, without the need for any keypress.

I do not know exactly whether such steps resolved the problem or what else happened, hence cannot suggest above steps.

Many thanks to all members who helped to troubleshoot problems.

 

Aptio bugware AGAIN - FED UP

What I know for sure is that I will never do an install correctly if creating an installer alone includes a list of 10+ steps where I will fail on Step 1 if I am lucky or latest Step 2 if I am not.

OS as its own worst enemy.

 

Automatic Re-Booting

Hi,

Windows could be set to restart automatically when certain system errors occur. A BIOS update can also resolve the issue. We suggest that you follow the steps below to turn off automatic restart option:

• In Windows, search for and open View advanced system settings.
• Click Settings in the Startup and Recovery section.
• Remove the check mark next to Automatically restart under
  System Failure, then click OK.
• Restart the computer.

If the error still occurs, we suggest that you contact your manufacturer to update the hardware driver and BIOS.

Let us know how it goes.