Windows 10: Aux detection

Hi, I'm trying to use the audio from a studio mixer to my laptop that needs to be used in OBS, I have a connection straight from the mixer that connects to my laptop via aux, but my laptop detects it as a headphone and not a microphone, I've tried to go on mic and add it there, but it doesn't detect, I also went into control panel and check if there was any driver update but all were up to date, i usually use another laptop to do streaming and when i connect the aux, an option usually comes up for me to select which mic i want and on that laptop usually select "line in" and everything works pe

:)

 

problem with laptop's audio while connected to aux cable

Hi Tom,

In order for us to identify what triggers your laptop's issue when an aux cable is connected, we would like to gather more information:

• Have you tried connecting the aux cable and the headset to a different computer?
  
• Have you also tried connecting a different aux cable and headset to your laptop?
• Does the brief sound from the laptop only play upon inserting the aux cable and headset?

Regards.

 

Aux input problems.

Hi,

Thank you for posting to Microsoft Community.

In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

1. What is the make and model of your system?
   
2. Which build of Windows 10 is running on your system? To check that, click on
   Start, type winver and press
   Enter.
   
3. Was there any change or an update on your system, prior to which you weren’t facing this issue?
   
4. Are you able to hear the audio through your external speakers?
   
5. Do you receive any prompt or error message when you connect your external speakers into the auxiliary input?
   

Meanwhile, I would suggest you to refer the article to

Fix sound problems in Windows 10, please refer the section ‘Set default device’ and check if it is useful to you.

Note: The steps are also applicable for connecting an audio device using Aux port.

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

Windows phone is not detecting

Hi Vijay,

Thank you for posting your query in Microsoft Community.

I suggest you to connect the phone to another computer and check if it gets detected. Also, check if the phone gets detected by connecting with a different USB cable.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
  
• Click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and follow the on-screen prompts for troubleshooting.
  

Hope the information is helpful. Keep us posted on the status for further assistance.