Windows 10: AVG Discovered "HTML:PhishingNtfx-AX [Phish]" malware. filename in body

\\?\Volume{29577b20-03ed-4533-ad78-0767a3aa847b}\Windows.old\Users\Jerry\AppData\Local\Packages\4DF9E0F8.Netflix_mcm4njqhnhss8\AC\INetCache\KXH4LNIH\Login[1].htmAVG tech support stated: "It is not related to hackers. As we shared the link from Microsoft forum to know about it. It is stored in your OS, it cannot be deleted by AVG. As Microsoft manages it and it should be deleted automatically after certain days. You can reach Microsoft support to know more information regarding it."-AND-"It is a hidden Microsoft file, hence it is detected by AVG. It cannot be removed by us. It should be a

:)

 

AVG

AVG has nothing to do with Microsoft and is not offered by Microsoft.

AVG got acquired by Avast.

• AVG Technologies - Wikipedia
• Avast - Wikipedia
• Avast and AVG become one

Any questions about AVG products are best to be asked here:

Official AVG Support | Help with PC, Mac, & Mobile Products

or here:

AVG Support Community | User Forum for All AVG products

Microsoft recommends the use of its own products and sites.

>
https://www.microsoft.com/en-us/wdsi/products

Suggestion to read

• Choosing an Anti-Virus Program
• Safe Steps for Replacing your Anti-virus - Why should you use Antivirus
  software?
• Supplementing your Anti-Virus Program with Anti-Malware Tools
• Best Practices for Safe Computing - Prevention of Malware Infection

 

phishing scam?

Hi Marie,

There are different types of Phishing scam, and the one that you received might be probably a
"Deceptive Phishing" or "System Reconfiguration Attacks". For you to prevent receiving a phishing email and to be more aware about scams, we suggest that you report it by following the steps on this
link. There are tips as well on the said link on how to determine a phishing email.

We're looking forward to your feedback.

 

Phishing email?

No, that's not real. It's a phishing attempt. It's a scam.

Delete that email and please read:

• Microsoft security help & learning (especially the part Microsoft does not send unsolicited communication
  about security updates)

• Phishing: What Is It and Other Frequently Asked Questions
• Beware of Phony Emails & Tech Support Scams
• Best Practices for Safe Computing - Prevention of Malware Infection