Windows 10: .avi video files

I have sun glasses that record video in the .avi format. I can open and view them on my iphone, Ipad and even an HP computer so old there is no legacy support for it but with my brand new $1000.00 lap top it does not even recognize it?

:)

 

.AVI video files - unsupported

Hi,

The .AVI file format is listed as one of the supported video formats in Movies & TV. We need to gather more information for us know why you're unable to play .AVI video files using the Microsoft Movies & TV app. Please provide the answers to the questions
below:

• Just to clarify, can you play other .AVI video files?
• Does the error message also occur when playing your .AVI videos using Windows Media Player?
• Aside from your .AVI files, can you still play other videos that has a different file format?
• Have you accessed the Properties of your video files to see if they are set to .AVI file format?
  

It is possible that there is an issue with the settings of Movies & TV. This can be the reason why you're unable to play your .AVI files. We recommend running the
Windows Store app troubleshooter. The troubleshooter usually resolved common Windows Store apps issues
and it will also show you what is causing the error.

We hope to hear from you soon.

 

Play an incomplete avi file?

divfix might be able to help, if not, and VLC and the other suggestions don't work it might just be impossible for your files. Are you sure they're avi files for example, check them out with g-spot. Sometimes funny people rename rar files to avi and such.

 

.AVI video files - unsupported

Hi Argel,

Thank you for your help and advice, however I have decided to carry a REFRESH from the SETTINGS menu and this has done the trick. I decided to do this because I have installed several Driver Updates and Performance Packages in the last couple of months which
appear to have slowed down my computer and I'm convinced that one or both were responsible for this issue.

Thanks again and best wishes!