Windows 10: Ayuda para el error 182 de AMD.

Hola buenas a todos!, les comento, soy primerizo y desinstale el programa de AMD Software, la cuestión es que lo hice para actualizarlo, y me sale Error 182 con cada versión de AMD, intenté de todo, hasta resetear de Fabrica mi notebook, El procesador es Ryzen 5 3500u with Radeon Vega Mobile. Ya hice la desinstalación limpia, ya intenté actualizar los Drivers desde Administración de dispositivos pero desde "Adaptadores de Pantalla" solo me aparece la opción referida a Microsoft, la cuestión es que no sabría decir xq la instalación de AMD está fallando, si pudieran ayudarme me harían un favor!!

:)

 

Ayuda de Windows (WinHlp32.exe) para Windows 11

Buenos días,

Tengo un programa, que deseo abrir la opcion de ayuda, sin embargo me muestra el siguiente mensaje:

"Error al abrir la Ayuda en programas basados en Windows: "Característica no incluida" o "Ayuda no compatible"

Dentro del centro de ayuda indica lo siguiente:

Para ver los archivos de Ayuda de 32 bits con la extensión de archivo .hlp en Windows, tendrás que descargar e instalar WinHlp32.exe desde el Centro de descarga de Microsoft.

• 4013443 WinHlp32.exe para versiones de Windows 8.1 basadas en x86
  
• 4013443 WinHlp32.exe para versiones de Windows 8.1 basadas en x64
  
• 4013443 WinHlp32.exe para Windows 8
  

Sin embargo; he intentado instalarme pero indica que no es compatible este programa, revisando mi computador tiene las siguientes caracteristicas:

Procesador: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz

Edición: Windows 11 Home

Version 22H2

Experiencia: Windows Feacture pack 1000.22638.1000.0

Existe algún programa para dicha versión.

Gracias por el apoyo.

 

Error 182 when updating AMD Software.

You say you get error 182

This page explains the reasons and links to update the system drivers.

You may need to do a BIOS flash but this is usually graphics only issue.

Error 182 – AMD Installer Cannot Properly Identify the AMD Graphics Hardware
Article Number: GPU-KB182
ContentMain1

This article provides information about Error 182 when using the AMD Installer to install graphics drivers.

The contents of this article is organized into the following sections:

• • Possible Cause
  • Solution​

Possible Cause

The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
one of these unsupported product groups:

• • AMD Embedded graphics
  • Legacy AMD graphics
  • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system

Solution

If you know the model of your AMD graphics hardware, you may use the
AMD Driver Selector to locate and download the appropriate driver. However, if you do not know the model of your AMD graphics hardware, please refer KB article:

How-To Identify the Manufacturer and Model of an AMD Graphics Card before using the AMD Driver Selector.

For customized AMD graphics, we recommend obtaining the latest driver from the OEM System Builder or Partner Manufacturer. For a list of OEMs and Partner Manufacturers, please see

AMD Partners: Add-in-Board, Original Equipment & System Builder Configurations

If you are still unable to resolve Error 182 after completing the steps outlined above and need further assistance, please contact AMD Customer Care and attach the AMD Installer log file to your service request. The AMD Installer log file is located in
C:\Program Files\AMD\CIM\Log\Installer.log​

You need to put in your make and model of your PC and see if it has system drivers for Windows 10 OS. If so download and install all of them. But first go into device manager and uninstall the Graphics card drivers and then install what you downloaded and
restart PC.

If it does not have your drivers for Windows 10, then still do the uninstall graphics card, restart PC and then let it install the drivers again and see if this fixes the issue.

Can you provide me with your Brand and model of your PC or laptop.

Also, Go into programs and features and see if there are any AMD graphics software such as CCC Catalyst Control Center and uninstall it.

 

Error 182 when updating AMD Software.

Well your ATI/AMD video card and software will not work for windows 10 you had installed. You can uninstall all the video card software in Programs and features. and you can see if there is drivers and software for your PC make and model # for windows 10,
if not you must use the generic drivers windows installed for 10 and if you installed software such as CCC, uninstall it.

You can also uninstall your drivers for your video card, restart PC and windows will reinstall them.

I am Pro AMD all the way. I run most all my PC's with AMD boards/sockets and Video.

Code 182

Possible Cause

The AMD Radeon Software Package contains generic drivers that supports a wide range of AMD graphics products. A possible reason why the AMD Installer had failed to identify your graphics hardware and cannot continue installation is because it belongs in
one of these unsupported product groups:

• • AMD Embedded graphics
  • Legacy AMD graphics
  • Customized AMD graphics for an Original Equipment Manufacturer (OEM) system

https://support.amd.com/en-us/kb-articles/Pages/KB182.aspx