Windows 10: B450, B550 USB 3.0/3.1 don't work on Windows 10

Hello, I've have been facing an issue with windows 10 that makes all USB 3.0/3.1 ports don't work no matter what driver I install. But everything works fine on Linux or in the Bios. And all USB 2.0, USB-C and USB 3.2 Gen 2 works normally.


Tried to instal AMD chipset drivers from the motherboard website and directly from AMD, nothing. The usb 3.0 ports stop working as soon the windows installation boots, so drivers aren't the issue?


Windows 10 Pro 20H2 I've tested with 1909 and 2004 also


Setup:

Ryzen 3100

Motherboards I tested: B450m & B550m Steel Legend, Asus Tuf B550m plus

Rx 580

8gb HyperX 2400mhz ram


I've tested with 3 B550m Steel Legend motherboards, different ryzen processors, different power suply and ram. Not a single hardware problem, I did contact the store I bought the motherboard and ASRock for help, but they did very basic checks and replaced my motherboard with new ones Right now this is the third b550 steel legend from replacement.


Could someone help me here?


Starts like this:





Some seconds after inserting anything on a usb 3.0 port:




:)

 

USB 3 Ports not working

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i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
GA-Z170XP-SLI (rev. 1.0) Overview | Motherboard - GIGABYTE Global

 

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Windows 10 USB 3 issues

Hi,

Thank you for posting your query on Microsoft Community.

As per the issue description flash drive (USB 3 device) is not working on your computer after upgrading to Windows 10.

I understand that the USB device is not getting detected by your computer. The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict
with a USB device and Windows. This may also occur if your USB controllers may have become unstable or corrupt. So, I would suggest you to try the following steps and check if the issue persists.

Method 1:

Remove and reinstall all USB controllers.

• Open Device Manager by pressing Windows key + X and select
  device manager from the list. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
• In the list of hardware categories, find and expand Universal Serial Bus controllers.
• Right-click every device under the Universal Serial Bus controllers node, and then click
  Uninstall to remove them one at a time.
• Restart the computer, and let the USB controllers get reinstalled.
• Plug in the removable USB device, and then test to make sure that the issue is resolved.

Method 2

The issue could be if the drivers are not updated or get corrupted. So, try to install all of the Windows updates available and if issue persists, try to update the Display drivers by following the steps provided in the article mentioned below.



How to: Install and Update drivers in Windows
10



If issue still persists, then install the drivers for Windows 8/8.1 from the manufacturer's website in compatibility mode and check if that works.

Make older programs compatible with this version of Windows

Make older apps or programs compatible with Windows 10



Reference:

Fix Wi-Fi connection issues in Windows

Method 3

If issue persists try the steps provided to uninstall the USB device from Device Manager, uninstall the device drivers from program list and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the Device from Device Manager

• Open Device Manger by clicking on Windows key + X and selecting
  Device manager from the list.
• Expand the USB section.
• Find the USB device.
• Right click USB and select Uninstall.
• Select the check box delete the driver software for this device.
  
• Reboot the computer after uninstall process has finished.

Step 2:

Uninstall the Device Drivers from Program List in Control Panel

• Click on start, select Control Panel
• Now click on Programs and select Programs and Features.
• Find the USB.
• Right click USB driver and select Uninstall.
• Reboot the computer after the uninstall process has finished.

Step 3:

Download and install the latest drivers for the USB from the manufacturer website

Hope this would help. If issue still persists post back with current status of your computer and result of proposed suggestion, we will be happy to assist you.

Regards,