Windows 10: Back to login screen after pin key in

Hi all


Before I start to describe the problem, I will give some back ground, I have a clean installed Windows 10 Pro. I bind this laptop with my Microsoft account, meanwhile I already have another laptop that bond with my Microsoft account, I am not sure that this would affect the problem I facing.

The problem I facing now is the clean installed Windows keep loading after I key in my pin, after a while, it go back to log in screen, I can't log into desktop, any ideas to solve this problem? FYI: the internet connection is fine

:)

 

OSK PIN login on non-touch device

Hello,

I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

You may follow the steps below to create PIN protection for your device.

• 
  Go to Settings and select account.
  
• 
  Click on sign in option and Go to PIN option.
  
• 
  Now click on Add and set PIN for login.
  

You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

Please get back to us with updated status. We will be happy to assist you further.

 

Windows Hello & Pin Login NOT displaying on Login Screen

Hi,

Thank you for writing to Microsoft Community Forums.

Sorry for the delay in response.

I appreciate your effort in trying to fix the issue with the missing features on login screen.

1. Which security software is installed on your device?
2. Is your device connected to domain network?

Please try the below suggested steps and check if the required sign in options are available from login screen.

Enable sign-in using PIN from group Policy editor

1. Open Local Group Policy Editor. To do so, type gpedit.msc
   in the run command (Windows + R key).
2. Navigate to Computer Configuration\Administrative Templates\System\Logon.
3. In the right pane, double click on Turn on convenience PIN sign-in policy
   to edit it.
4. Select Enabled option from Turn on convenience PIN sign-in window.
   
5. Click on Apply, OK and close the window.
6. Restart the device and check if the sign-in using PIN is available on the login screen.

Enable sign into Windows 10 using Biometrics from Local Group Policy editor

1. Open Local Group Policy Editor. To do so, type gpedit.msc
   in the run command (Windows + R key).
2. Navigate to Computer Configuration\Administrative Templates\Windows Components\Biometrics.
3. In the right pane of Biometrics, double click on Allow users to log on using biometrics.
4. Select Enabled option from Allow users to log on using biometrics window.
5. Click on Apply, OK and close the window.
6. Restart the device and check if the sign in using Biometrics is available on the login screen.

Hope it helps. Get back to us for further assistance on this issue. We will be happy to help you.

Muralidhar

Microsoft Community Moderator

 

Little to no keyboard input on windows 10 login screen

I have encountered an issue where only the space bar and enter keys work on login.

Below is a step by step of what I have found so far:

1. I restarted my computer - and tried to enter my pin and noticed that nothing was happening and i could not log in but the enter and space keys were working.
2. I then walked through the change pin process - it through me back to the login screen and inputs worked again.
3. I then tried running the hardware and device troubleshooter and it found no issues.
4. I then downloaded the windows diagnostic tool - it repaired two issues in relation to a windows update, on in regards to a corrupt database and another which i cant remember.
5. I restarted after it fixed these issues and I could log in fine.
6. I then restarted again to be 100% sure it worked - and behold the issue was back again.
7. As long as I go into the reset pin process and come back into the login screen again I can then enter my pin.

I dont know what has caused this issue and if anyone else has encountered it but is there any fixes or other potential solutions could try to resolve this?

Am thinking at the moment I may have to do a clean install of windows 10 but I would like to avoid that if I can. *sarc