Windows 10: Back up failing to internal drive

My back ups have stopped working on Windows 10. I get one of the 2 error messages

1. Your file history drive is disconnected it show its there

2. 0x80070020

It wont let me stop using the drive, if I try it gives 0x80070020 again!


Any ideas?

Y

:)

 

windows 10 internal drive d how to take back ownership of the hardrive?

Hi Steve,

To help you with your concern regarding the internal hard drive, let me suggest you to follow the steps below:

• Open File Explorer
• Right-click on the Drive D:
• Select Properties
• Click Security tab then select Advanced
• Select Change after the Owner: line

Please let us know how it goes for us to assist you further.

 

Recovery from failed hard drive

Hi,

To assist you better, please answer the following questions;

• 
  What is the make and model of the hard drive?
  
• 
  Did you get any error messages while using the failed hard drive?
  
• 
  When you say failed hard drive, are you referring to external hard drive or internal hard drive?
  

I suggest you to refer to the below Microsoft help article, which explains about the recovery option in Windows 10 and check if it help.

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options

Get back to us for further assistance, we will be glad to help you.

 

Lost data from hard drive, what to do now?

Well, I'm sorry to hear that it's a WD My Passport that failed on you, @tomhenry ! *Frown
I'd recommend you to try using a different USB cable with it and see if that will help your system to detect it without it disconnecting.
I'd also suggest you to go to Disk Management and see how the drive is listed there. It won't hurt to check up on the health and SMART status of the HDD by running the QUICK and EXTENDED tests from the WD's Data LifeGuard Diagnostics. Here's a link to the available software: http://products.wdc.com/support/kb.ashx?id=11ZOpD

Give these troubleshooting steps a try and keep us posted with the results!
SuperSoph_WD