Windows 10: Back Up: I use W10 file back up, onto an external drive

I use W10 file back up, onto an external drive. It is set to save files for 1 month, but it saves them forever. Is there a way to get it to delete anything that was saved more than a month ago?

Thank You

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

W10 external disk visible in disk management, but no drive letter assigned

Hi John,

Thanks for your answer.

• When did it start happening?
  • As I stated the problem appears in W10
• What changes were made to your system since then?
  • None
• Does it also happen using a different external drive?
  • Another external drive didn't work either the first time it was connected since the installation of W10. However the drivers for the other drive are updated and now it's working fine.

When I run troubleshooter, it's says no problems are detected.