Windows 10: Back-up to Windows iTunes gets hanged

I've been connecting my iPhone 15 to my Windows desktop via a USB C port. The computer has no issue detecting the iPhone or even initiating the back-up. But the progress always get hanged after some time and doesn't continue. iTunes doesn't show any error or disconnect my iPhone. I've once left my phone to back-up for 3 hours and it didn't even went through with the back-up.iTunes reflect whatever is shown below the application is not hanging though. But, I'm not sure if this is supposed to happen, the battery level displayed below shows "90%" when in fact it's more than that. I'm guessing p

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iTunes won't connect to my iTunes Media directory

1. Uninstall iTunes completely. (I suggest using Geek Uninstaller. In my experience this does a good job of clearing remnants.)
2. Download and install latest iTunes from Apple, not Windows Store (Never use the Windows Store for iTunes.)
3. Check whether the Apple version allows you to point to your old media store.

Hope this helps...

 

iTunes installation + Other installation that have occured

It seems that there's a problem with that particular link. Anyhow, here are some steps that you can try and see if it resolves the issue:

• Disable your third-party antivirus.
• Install iTunes as administrator.
• Update your Windows.
• Restart your PC.
• Visit Apple forums to check for suggestions.

Update us with the results of these steps.

 

how to unistall then reinstall itunes in Windows 10

Hi John,

Thank you for being a part of Windows 10.

I appreciate you for providing details about the issue and we are happy to help you.

Try the following steps and check if it helps:

Step 1:

I suggest you to try uninstall iTunes from the Programs and Features.

Follow the below steps to uninstall iTunes:

• Press Windows key + X and click Control Panel.
• Click on Programs and Features.
• Select iTunes and click Uninstall.
• Restart the computer.

Step 2:

I suggest you to install iTunes in compatibility mode and check.

Follow the below steps:

1. Right-click on the setup file of the iTunes and select Properties.

2. Select Compatibility tab.

3. Check Run this program in Compatibility mode.

4. Let the iTunes install and then check the functionality.

Reference: Refer to the following Microsoft article on
Windows 10 help & how-to.

Windows help & learning

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.