Windows 10: Backing up a Hyper-V virtual machine fails due to Volume Shadow Copy Service

The full error is:


Backup failed to complete. A Volume Shadow Copy Service operation failed. Please check "VSS" and "SSP" application event logs for more information. Detailed error: The operation ended before completion.


Upon checking the event log, it says:


The backup operation that started at '‎2020‎-‎05‎-‎08T21:33:38.477000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '0x807800A1'.


What am I trying to do?

I'm running Windows Server 2016 as a Hyper-V host. I have some virtual machines that I would like to back up using the Windows Server Backup feature as shown here:





I am backing these VMs to a remote shared folder and eventually get these backed up on a schedule on a daily basis but that's outside this post. The issue is that every time I try to backup these VMs, the above error message appears. For whatever reason, these backups work just fine in our test environment but do not work in our production environment.


I did some reading and found that the Volume Shadow Copy service has to be running in order for this to work. I looked in Services and found that it wasn't running. I started it and enabled Automatic startup. This did not work. I found that there are dependencies on this service such as Microsoft Software Shadow Copy Provider service that have be running too. These also did not correct the issue.


Our Windows firewall is turned off and antivirus is disabled too.


Does anyone have any suggestion or solution to this issue?


Thanks.

:)

 

Hyper-V on Windows Home Edition?

In my "Services (Local)", the following are listed:

Hyper-V Data Exchange Service

Hyper-V Guest Service Interface

Hyper-V Guest Shutdown Service

Hyper-V Heartbeat Service

Hyper-V Remote Desktop Virtualization Service

Hyper-V Time Synchronization Service

Hyper-V VM Session Service

Hyper-V Volume Shadow Copy Requestor

Since Hyper V isn't supposed to be on Windows 10 Home, I'm wondering what's going on and why it is in my Services. Are there any other services which would appear in Windows 10 Pro, Enterprise or Education that shouldn't appear in Windows 10 Home Services?

Thanks!

 

Importing Virtual PC -> Hyper V

Thank you. I followed the instructions below, and when I go to hit the action menu to install Integration services, of course, there is no such option under the Action Menu. The instructions seem so simple but I'm still missing something...

Step 4: Install or upgrade integration services

Hyper-V includes a software package for supported guest operating systems that improves integration between the physical computer and the virtual machine. This package is referred to as integration services. To learn more, see Integration
Services.

This step can't be automated or done within a Windows PowerShell session.

To install integration services

• 
  Open Hyper-V Manager. From the Server Manager Tools menu, click Hyper-V Manager.
  
• 
  Connect to the virtual machine. Right-click the name of the virtual machine and click Connect.
  
• 
  From the Action menu of Virtual Machine Connection, click Insert Integration Services Setup Disk. This action loads the setup disk in the virtual DVD drive. Depending on the guest operating system installed, you may
  need to start the installation manually.
  
• 
  After the installation finishes, all integration services are available for use.
  

 

Hyper-V Virtual Machine not recognised

The folder where your VM is do you see a .vhd file?

Here is a great article step by step on how to import VM into hyper-v.

https://social.technet.microsoft.com/wiki/conte...