Windows 10: Backup Error 0x8078012D, The request could not be performed because of an I/O device error

When using the Windows Backup and Restore Tool in Windows10, if you receive the following Backup error message, then this post will be able to help you:

The operation failed due to a device error encountered with either the source or destination, The request could not be performed because of an I/O device, Error 0x8078012D
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The request could not be performed because of an I/O device error




Error 0x8078012D, The backup operation failed


These are the things you can do to fix Error 0x8078012D, The backup operation failed on Windows 10:

1. Run CHKDSK /R on the source or destination volume
2. Enable Windows Backup Services
3. Choose a different location to save the backup
4. Create Backup in Clean Boot State
5. Use File History to create a backup image
6. Recreate Backup.

Let us talk about them in detail.

1] Run CHKDSK /R on the source or destination volume


Error 0x8078012D, The request could not be performed because of an I/O device error can be due to a bad sector in the hard drive. Therefore, we need to launch the Command Prompt as an administrator and run the command-line chkdsk parameter.

chkdsk /r
2] Enable Windows Backup Services




This solution requires you to enable Windows Backup Service from Windows Services. To enable this Service, follow the given steps:

1. Launch Services from the Start Menu.
2. Scroll down a bit, look for “Windows Backup” Service.
3. Double-click on it to open
4. Change “Startup type” to Manual, and click Start.
5. Finally, click Apply > Ok.

Restart your computer and check if the issue persists.

3] Choose a different location to save the backup file




If you are still facing the Backup Error 0x8078012D, The request could not be performed because of an I/O device error try choosing a different location to save your backup. You can do that while creating the backup of your file.

4] Create Backup in Clean Boot State




If the problem is because of a conflicting program, try creating in Clean Boot State. To troubleshoot in Clean Boot State, follow the given steps:

1. Launch “System Configuration” from the Start Menu.
2. From the “General” tab, select Normal Startup.
3. Go to the “Services” tab, tick Hide all Microsoft Services and click Disable all.
4. Click Apply > Ok.

Now, create a backup using Windows Backup and Restore tool.

5] Use File History to create a backup


If you are facing Error 0x8078012D while backing up your system files. Try doing the same with File History.

6] Recreate Backup




The Error 0x8078012D can be because of a corrupt backup file. Therefore, you should delete the existing backup and recreate the backup.

To delete your existing backup, launch Control Panel from the Start Menu and click Backup and Restore (Windows 7) > Manage Space.

Now, click View Backups, select your Backup, and click Delete. This way, your existing backup is deleted. Now, create a new one and check if the issue persists.

We hope that this has helped you in fixing Backup Error 0x8078012D.


This article Backup Error 0x8078012D, The request could not be performed because of an I/O device error first appeared on TheWindowsClub.com.

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0x8078012D and 0x8007045D Backup errors

Hi Jeff,

The error codes 0x8078012D and 0x8007045D you are experiencing with the backup feature in Windows may be caused by several factors. These include the drives (HDD) that you are using, the antivirus software running in the background or corruption in the Windows
operating system. At this point, please answer the questions below so we can better assist you:

• When does the errors appear: during the backup process, starting the backup process, or when retrieving the image files?
• To avoid repetition, can you provide us with all the troubleshooting steps that you've done so far?
• Can you send a screenshot of the error messages if there are any?

 

I/O device error: The request could not be performed because of an I/O device error."

I am currently using Windows 10 on my laptop, Asus A450L.

I tried to open my pendrive, but an error message came out, saying that "F is not accessible. The request could not be performed because of an I/O device error."

I was searching the Internet to find the solution of it and came across with a suggestion to perform a disk check. So, I open my Command Prompt and typed chkdsk F:/ f. The result came out as "Cannot open volume for direct access".

Please let me know how can I fix the I/O error.

Thank you.

 

I/O Device Error

Hey guys, i just put together a new case and upon trying to use a cd I found that i got an error:

"The request could not be performed because of an I/O device error"

I have a 250gb SATA II drive connected to the mobo by means of a SATA cable.
While my LG DVD Drive is connected to the mobo with an IDE Cable, the IDE cable has 3 ends (one to plug into the mobo, one for an IDE Hard drive and another for a CD Drive i presume)

Is the error being caused because both the hard drive and the DVD drive think they are the primary devices? If so how do i fix this?

Thanks *Toast :toast: ,
Ex_ReVeN