Windows 10: Backup Fails

I have three PCs on my home network. Two of them are running Win 10 pro, and one is running Win 10 home. One of the Win 10 Pro PCs has an external hard drive connected to it USB that I use for backups using the Win 7 Backup and Restore facility. The PC running Win 10 Home backup works seamlessly. When I attempt to setup the backup for the other Win 10 Pro machine not the one with the hard drive attached, I enter the same network location and credentials, but I keep getting this error message: I've checked and double-checked, and the information I enter is the same location, username a

:)

 

Backup fails

Thanks for the quick reply.

I did Step 1 OK.

Doing Step 2: Volume Shadow Copy is already running, but I have no SPP Notification Service in the list of services!

I just tried to backup, and it failed again!

Back in August when the Backup failed, someone told me about STARTING VSS. I did that then, and it appears to be running since then. He did not say anything about SPP. I replied to him, but he disappeared!

M. Saba

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

 

Help with failed backups

So here is the story. The Macrium backup was successful, but the first VSS error message in the log file persists. This is what it looks like:VSSerrors.docx (I'm not sure attaching the Word document with screen shots worked.)

After the backup completed I ran Macrium's "Fix VSS errors" again, then ran [vssadmin list writers] at the command prompt, to see if they had indeed been fixed. The same 4 writers showed a failed state (error 9), yet the backup somehow completed anyway. The wording of the error on the backup log file was: "Failed - 0x8000ffff - catastrophic failure - retrying without VSS writers", and then "Success."

So I guess this is a partial success. I'd still feel better if I understood and could get rid of the error. Further suggestions? (On the subject of getting out more, we're not as restricted here in KY. Folks are definitely getting testy about staying home.)