Windows 10: backup failure

Discus and support backup failure in Windows 10 Installation and Upgrade to solve the problem; I cannot backup to an external hard drive. I get a message that system would not backup due to a virus or unwanted program, or something like that.... Discussion in 'Windows 10 Installation and Upgrade' started by StevePowell9, Jul 9, 2021.

  1. backup failure


    I cannot backup to an external hard drive. I get a message that system would not backup due to a virus or unwanted program, or something like that.

    :)
     
    StevePowell9, Jul 9, 2021
    #1

  2. Macirum Backup Failures

    After working flawlessly for months, Macrium Reflect is now failing, backing up only one out of the past five days. I have received differing errors; today, both in my schedule backup and with an entire new backup schedule, the failure is "Write Operation Failed - Access is denied."
    I just created a new folder in the folder on my external hard drive E that is used by Macrium, so at least not all access is denied, although I have no idea what creating that folder actually proved.

    I have removed and reinstalled Macrium; I have rebooted each day that the backup failed, which worked each time, only to have it fail the next day, except for yesterday, which was the day after the reinstall of Macrium.

    I deleted the folder previously used by Macrium and created a new one, the one where today's backups have failed. A search for the error message in the Macrium database did not help. The log files for today's failures don't either; they end with lists of shadow copies created (whatever that means,) and do not have any error information.

    I think that is a recounting of the steps I have taken to try to fix the problem(s.) Assistance is rather obviously solicited.
     
    Not Myself, Jul 9, 2021
    #2
  3. simrick Win User
    Macrium Reflect Backup Failures


    Hi.
    I don't understand why you're contacting Dell and MS? *Confused
    I thought we were going to try my instructions in post #115?
    Those steps need to be performed, in that order.
    A repair install should not be done until post #115 is completed and results known for each step, where appropriate.
     
    simrick, Jul 9, 2021
    #3
  4. Bokenzhe Win User

    backup failure

    Backup Issue - Microsoft 10 - Cannot perform initial backup

    Question

    • backup failure [​IMG]

    Applies to

    5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




    My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
    and the failed resolution attempts:

    • I get this message from the Event Log:

    Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID - 201

    Level: Error

    User - System

    *** ---- There is no config file at this directory location. The contents of the location are:

    catalog1

    catalog2

    config1

    config2

    • In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

    • Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:


    KA

    Karthicka_R replied on


    Hi,

    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

    • Press “Windows+R” and in the run command box type “services. MSc”.
    • Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
    • Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
      check whether you can perform backup successfully.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.



    • I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

    Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

    Event ID: 200

    • Can anyone help me with this stubborn problem?

    Thank you in advance.
     
    Bokenzhe, Jul 9, 2021
    #4
Thema:

backup failure

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