Windows 10: BAckup folders not showing in File Explorer

Following recent updates on Windows 10 on both my PC And Laptop I am no longer able to see all the files on my external hard drive. It is a WD My Cloud and File Explorer now only shows Music, Photos and Videos and not the Smartware folder containg my backups. The folder is still there according to WD Smartware dashboard and it is shown on My Drive. How can I see the Smartware folder in File Explorer to access backups? Many thanks, Martin.

:)

 

My internal hard drive personal document folders do not show in file explorer

Hi Kari,

If you're having trouble seeing your personal documents, it might be caused by a file corruption. We suggest following the steps provided by Pavan_N in this
thread that was found helpful in resolving similar issue.

Get back to us if you need further assistance.

 

File Explorer keeps showing recently used folders in taskbar

Hi,



Thank your form coming back to us with the status.



Let’s try simple steps and check if this helps. Follow the below step.

• 
  Open file explorer and click on View tab.
  
• 
  Click on Option on top of the pane and click on
  Change folder and change option.
  
• 
  Now uncheck on Show frequently used folder in Quick access.
  
• 
  Click on Apply and click OK.
  

Hope this helps. Keep posting us with the status we will be glad to help you.

 

Expanding folders in file explorer

Hi,

In answer to your query, yes, there's an option to change the Folder View Options of your File Explorer. To do so, follow these steps:

• Open File Explorer.
• Click File tab.
• Select Change folder and search options.
• Click View tab.
• Under Advanced settings, scroll down to Navigation pane.
• Check Expand to open folder, Show all folders, and
  Show libraries.

You can also check all the options, and set it up the way you wanted.

We'll be here if you need more help.