Windows 10: Backup issues

I have been using Acronis backup for years, but it has now stopped working, it just hangs at each step. I have been onto Acronis technical support for hours on end. They cannot resolve the problem, they say it is something to do with VSS, which they say is a Microsoft problem. Is this something you can help me with.

:)

 

Backup Issue - Microsoft 10 - Cannot perform initial backup

Question

• 
  
  

Applies to

• Windows
• Windows 10
• Update, backup, & recovery

5 views Backup Issue - Microsoft 10 - Cannot perform initial backup




My backup stubbornly refuses to run. I can't run the initial backup, therefore the file history backups don't run either. This has been an ongoing problem for quite some time. Suggestions I've received have not worked so far. Following is the problem
and the failed resolution attempts:

• I get this message from the Event Log:

Unable to scan user libraries for changes and perform backup of modified files for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID - 201

Level: Error

User - System

*** ---- There is no config file at this directory location. The contents of the location are:

catalog1

catalog2

config1

config2

• In another thread from July, someone suggested checking a particular service (I forget the name just now) is running. It is.

• Two days ago a Microsoft employee suggested the following steps. These steps resulted in no change, still no backup:

KA

Karthicka_R replied on

• Microsoft
• Support Engineer

Hi,

Thank you for contacting Microsoft community.

I suggest you to follow the below steps to start and stop the services “Windows backup” and “volume shadow copy” and check if it helps.

• Press “Windows+R” and in the run command box type “services. MSc”.
• Search for the service “Windows Backup” double click on it and check whether the service is started or not, click on “OK” button. I suggest you to stop and start the service again.
• Once done again search for the service “Volume shadow copy” double click on it and check whether the service is started or not. I suggest you to stop and start the service again, click on “OK” button and
  check whether you can perform backup successfully.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

• I performed these steps multiple times. The backup still crashes, with the same error message. In addition I collected the following error message, but only one time:

Unable to start a backup cycle for configuration C:\Users\Papa\AppData\Local\Microsoft\Windows\FileHistory\Configuration\Config

Event ID: 200

• Can anyone help me with this stubborn problem?

Thank you in advance.

 

issue with backup options Windows 10

Hi David,

I will certainly help with the issue you are facing with backup option.

To assist you better, kindly provide the information:

• 
  How exactly are you trying to perform back up? Is it from the Backup and Restore (Windows 7) or File History?
  
• 
  Which drive have you selected to back up? Is it an external drive or a network drive or a local drive of the system?
  
• 
  When you say 'only allows me to do another backup with the same options', which options are you referring to?
  
• 
  Are you unable to select a different drive for a backup from the backup destination list?
  

If you are using a Backup and Restore (Windows 7) option then, I suggest you to follow the steps mentioned below:

• 
  Type backup and restore in the search bar and press enter.
  
• 
  Click on setup backup option.
  
• 
  Click on refresh button to check if the drives are visible in the
  backup destination list.
  
• 
  Choose the drive which you want to back up and click on
  next.
  

If you are trying to use file history I suggest you to un-plug it and restart your computer. Re-plug the external drive and check if the file history options are available.

Please get back to us with the information to assist you further.

Thank you.

 

AMD FX OC'ers Club

That's what the auto setting will do since you're over the 1333 mark it jumps to the next step which isn't listed or officially supported I assume by that ram.

At this point though I would suggest dropping the multi one step or .5 so that we can get something stable and possibly take the heat issue out of the picture for now.