Windows 10: Backup to NAS SMB folder failing

Discus and support Backup to NAS SMB folder failing in Windows 10 Software and Apps to solve the problem; I would like to back up the data from my Windows 11 laptop to my network NAS. I tried using the native Backup and Restore Windows 7 tool within the... Discussion in 'Windows 10 Software and Apps' started by Emil Osterhed, Jun 15, 2024.

  1. Backup to NAS SMB folder failing


    I would like to back up the data from my Windows 11 laptop to my network NAS. I tried using the native Backup and Restore Windows 7 tool within the control panel, but after a while, it gave an error. Now I have the software called Veeam Agent for Microsoft Windows Free, but this also went into error after copying almost 80 GB out of 1 TB. The relevant logs shown are: 02/06/2024 16:30:23 :: Acer C: 237.4 GB 82.8 GB read at 18 MB/s 02/06/2024 17:50:34 :: Error: Shared memory connection was closed. Failed to upload disk. Skipped arguments: [EmulatedDiskSpec>]; Agent failed to process met

    :)
     
    Emil Osterhed, Jun 15, 2024
    #1

  2. Folder on NAS not accessible by Windows, network credentials give access denied

    Thank you very much for reaching out! As an Independent Advisor and fellow Microsoft user, I'm more than happy to assist you.

    It seems like the issue might be related to permissions or user account configurations on your OMV NAS. Here are some additional steps you can try to resolve the issue:

    1. Check Folder Permissions on OMV:
      • Ensure that the specific backup folder has the correct permissions set for the user account you are using to access it. Sometimes, even if other folders are accessible, specific folders might have different permissions.
      • Go to the OMV web interface, navigate to the shared folder settings, and verify the permissions for the backup folder. Make sure the user account has the necessary read/write permissions.
    2. Create a New User on OMV:
      • As suggested in a similar case, creating a new user on OMV with the same username and password as your Windows local account might help. This can sometimes resolve access issues due to mismatched credentials.
    3. SMB Protocol Version:
      • Ensure that the SMB protocol version used by OMV is compatible with your Windows 10 setup. Sometimes, mismatches in SMB versions can cause access issues. You can check and adjust the SMB settings in the OMV web interface under Services -> SMB/CIFS.
    4. Clear Windows Credentials Cache:
      • Although you've already tried removing and re-adding credentials, ensure that the credentials cache is completely cleared. You can do this by:
        • Opening Command Prompt as an administrator.
        • Running the command: net use * /delete to clear all cached network credentials.
        • Rebooting your computer and then trying to access the NAS again.
    5. Check for OMV Updates:
      • Even though you are using an older version of OMV, check if there are any critical updates or patches available that might address this issue. Sometimes, updating to a newer version can resolve compatibility issues.
    6. Network Configuration:
      • Verify that your network configuration on both Windows and OMV is correct. Ensure that there are no IP conflicts and that the NAS is properly recognized on the network.
    7. Use IP Address Instead of Hostname:
      • Try accessing the NAS using its IP address instead of the hostname. Sometimes, DNS resolution issues can cause access problems.
    8. Check Firewall and Security Software:
      • Ensure that your firewall or any security software on Windows is not blocking access to the NAS. Temporarily disable them to see if it resolves the issue.

    If none of these steps resolve the issue, you might want to consider seeking further assistance on the OpenMediaVault forums, where other users and experts might have additional insights specific to OMV configurations.

    Please feel free to reach out if you require any additional assistance. I'm here to help!
     
    Munkhbayar B., Jun 15, 2024
    #2
  3. emelsom Win User
    How to solve problems with accessing, discovering and connecting to NAS with SMB connection from Windows 10

    I am experiencing difficulties with accessing, discovering and connecting to my NAS with SMB connection from Windows 10.

    I have tried most of the solutions suggest on the Web, but avail, none of them worked.

    • Enabling SMB v2 and restarting
    • Checking SMB v1 in Windows components is ticked on
    • Etc.
    It seems that Microsoft has broken something though their patches

    If anyone can supply me with a permanent/ final fix,
    not workaround, please post it here.
     
    emelsom, Jun 15, 2024
    #3
  4. emelsom Win User

    Backup to NAS SMB folder failing

    How to solve problems with accessing, discovering and connecting to NAS with SMB connection from Windows 10

    I am experiencing difficulties with accessing, discovering and connecting to my NAS with SMB connection from Windows 10.

    I have tried most of the solutions suggest on the Web, but avail, none of them worked.

    • Enabling SMB v2 and restarting
    • Checking SMB v1 in Windows components is ticked on
    • Etc.
    It seems that Microsoft has broken something though their patches

    If anyone can supply me with a permanent/ final fix,
    not workaround, please post it here.
     
    emelsom, Jun 15, 2024
    #4
Thema:

Backup to NAS SMB folder failing

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