Windows 10: Bad config error message

Hi there,

When I turn on power I get "Preparing automatic repair;" then ""Diagnosing your pc"; then "Automatic repair couldn't repair your pc" with the mention that if I speak to a help agent, I sould give the stopcode: "bad system config info."

I have tried system restore and reset, but neither successful. Can you advise please? I have windows 10 on an hp all in one pc.

Many thanks

Jane

:)

 

blue screen error - Bad system config

How do I fix the blue screen error - bad system config

 

BAD SYSTEM CONFIG


I upgraded to laptop windows 10, and when I try to restart the error message "BAD SYSTEM CONFIG", the system automatically goes to the manager recovery menu, but will not accept my password for the microsoft account. I have changed it using my desktop computer, but the laptop will still not accept . HELP*Sad

 

Hidden Window: CNQMMAIN>EXE - Bad Image error message

Hello,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?

Furthermore, a bad Image error occurs if there's an interruption to the system process or a corrupted file that affects the system. To isolate the issue, we suggest that you run the
System File Checker (SFC) tool. It's a utility in Windows that allows users to scan for corruptions in Windows
system files and restore corrupted files.

You may also check the answer from Andre Da Costa in this
thread
regarding Hidden Window: CNQMMAIN.EXE - Bad Image error message.

We look forward to your response.

Regards.