Windows 10: Bad sound quality after using a bluetooth device

Discus and support Bad sound quality after using a bluetooth device in Windows 10 Ask Insider to solve the problem; submitted by /u/odedgal67 [link] [comments] https://www.reddit.com/r/Windows10/comments/j0nosv/bad_sound_quality_after_using_a_bluetooth_device/ Discussion in 'Windows 10 Ask Insider' started by /u/odedgal67, Sep 27, 2020.

  1. /U/ODEDGAL67
    /u/odedgal67 Win User

    Bad sound quality after using a bluetooth device

    /u/odedgal67, Sep 27, 2020
    #1
  2. AFGKW
    afgkw Win User

    windows 10 problem with Bluetooth headset very bad quality

    Hello

    i just today bought Bluetooth headset and connect it with my iPhone is work very nice also i connect it with my MacBook pro also work perfect but when i connect it with my PC windows 10 is very very bad quality of sound and I search in YouTube about this
    issue i find too much people faced this problem.

    i try follow many steps with video in YouTube about how fix this issue but still have bad quality of sound





    i follow all steps but still sound quality bad then my iPhone and MacBook pro

    how can fix this issue real i`m not happy for can`t enjoy with my new device Bad sound quality after using a bluetooth device :(

    why windows become terrible
     
    afgkw, Sep 27, 2020
    #2
  3. ONLYFORTHIS
    onlyforthis Win User
    Is it possible to use a bluetooth headset mic while having High quality sound

    I have a Plantronics BackBeat Sense SE bluetooth headset. When Connecting it to Windows 10, it installs two profiles in Playback devices list:

    1. PLT_BBTSENSE Hands-Free.
    2. PLT_BBTSENSE Stereo.

    The Second one (Stereo) is set to be the "Default Device" and the "Default Communication Device" on the system.

    At this point the sound works great and normally. The problem happens when I want to use the mic. When I start any program that uses the mic (recorder, chat, VoIP Calls, gaming, etc.) The sound suddenly stops working And I can only use the mic until I stop the recorder or the call.

    The thing that kind of fixes the problem is setting the (Hands-Free) as the default device. I can hear the sound when I do that and it works with the mic but it becomes Very bad quality.

    What I became to understand is that bluetooth had different profiles for sound and mic: A2DP and HSP. The first handle the voice(High Quality) but the latter handles the mic and reduces the sound quality.

    Is this really the case? Is there anyway to make them work simultaneously? Is there any solution to this problem at all?
     
    onlyforthis, Sep 27, 2020
    #3
  4. JODPUR
    Jodpur Win User

    Bad sound quality after using a bluetooth device

    Realtek HD Audio low and bad quality sound after Windows 10 upgrade

    Do the following steps:

    1. Go into Sound.
    2. Properties.
    3. Advanced and change the sound quality from CD to DVD quality.

    It worked for me.
     
    Jodpur, Sep 27, 2020
    #4
Thema:

Bad sound quality after using a bluetooth device

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